Job Description
About the Role
We are seeking an experienced Network Specialist to join our team in Durban, providing high-level support for our internet service and network infrastructure. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively with clients and stakeholders.
Key Responsibilities
- Implement, maintain, monitor, and manage networking infrastructure and capability (hardware and software solutions)
- Analyse and solve common and complex network problems through reasoning, troubleshooting, and innovative thinking
- Develop and maintain professional working relationships with clients and client end-users in support of the Service Delivery Manager
- Liaise with 3rd party vendors to resolve escalated incidents, problems, and queries
- Maintain service and quality levels in accordance with company business standards, processes, and procedures
- Create and update documentation related to installation procedures and troubleshooting of network incidents
- Communicate (orally or in writing) feedback and technical information to all levels of end-users and customer IT management
Requirements
- Qualifications: Matric/Grade 12 (Compulsory), Tertiary IT qualification, CCNA/CCNP or equivalent Certification, HPE Aruba Networking or equivalent Certification, Huawei Certification
- Experience/Skills: Experience with FortiGate, Sophos, Cisco Voice, 5 Years experience with wireless solutions and support, HPE Aruba Networking, Delivering Network Security Services in a customer-facing environment, ITIL v3 Foundation minimum
Qualifications
No formal education or certifications are required for this role. However, the candidate must meet the qualifications listed above.
Salary & Benefits
Salary details are not available at this time.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in eThekwini
In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.
The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.
Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.
The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.
For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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