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Durban North: CSD AGENT – URGENTLY NEEDED posted by Logistical Distribution Services

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Job Description

About the Role

Logistical Distribution Services, a busy logistics company in Riverhorse Valley, is seeking an experienced CSD Agent to join our operations team. As a key member of our team, you will play a crucial role in ensuring seamless client and supplier interactions, efficient delivery tracking, and exceptional customer service.

Key Responsibilities

  • Assisting with client and supplier queries
  • Track and Trace of deliveries
  • Providing support to sales representatives to ensure we are meeting customer expectations
  • Co-ordinating collections and deliveries
  • Basic SLA reporting

Requirements

Experience in courier and logistics essential

Strong verbal and written communication skills

Ability to handle difficult or dissatisfied customers professionally

Strong organisational and time-management skills

Ability to multitask and prioritise in a fast-paced environment

Attention to detail when capturing customer information or processing requests

Computer literacy (Microsoft Office, email systems)

Ability to work both independently and as part of a team

Qualifications

No formal qualifications are required for this role.

Salary & Benefits

Salary details will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Trucking/Transport Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the trucking and transport industry is a vital sector, with a high demand for skilled professionals to manage the movement of goods and people. Typically, job opportunities in this field are available across various industries, including manufacturing, logistics, and construction. Generally, the demand for truck drivers, dispatchers, and other transport-related roles remains steady due to the country’s growing economy and increasing trade activities.

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When it comes to salaries, it’s common to expect a salary range of R 40 000 – R 80 000 per annum for entry-level positions, depending on factors such as experience, company size, and industry sector. However, salaries can vary significantly depending on individual circumstances. For example, experienced truck drivers or those working in larger companies may earn higher salaries, typically ranging from R 60 000 to R 120 000 per annum. On the other hand, salaries for junior roles may start at around R 20 000 – R 40 000 per annum.

Common skills required for trucking and transport roles include a valid driver’s license, good communication skills, basic math skills, and an understanding of logistics and transportation regulations. Typically, companies also look for candidates with experience in the industry, as well as certifications such as a commercial driver’s licence (CDL) or a hazardous materials handling certification. Other valuable skills may include proficiency in Microsoft Office, experience with logistics software, or knowledge of route planning and optimization techniques.

Trucking and transport roles can be found across various industries, including manufacturing, construction, and the financial services sector. The transportation industry is often closely tied to these sectors, as companies rely on reliable supply chains to deliver goods and services. Additionally, the technology industry has also seen an increase in demand for trucking professionals, particularly those with experience in autonomous driving or fleet management.

In terms of career development, opportunities exist for advancement within transport-related roles, such as becoming a supervisor or team leader. Experienced professionals may also consider moving into related fields, such as logistics management or supply chain coordination. For those looking to transition into the industry from other fields, training and certification programs can help bridge the gap and provide a competitive edge in the job market.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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