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Durban: Receptionist posted by Talent Link

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Job Description

  • Welcome guests warmly and provide a professional first impression
  • Handle check-ins and check-outs efficiently
  • Answer phone calls, emails, and in-person inquiries promptly
  • Provide accurate information about rooms, services, and hotel facilities
  • Maintain the reservation system and update guest details as needed
  • Process payments and issue invoices or receipts
  • Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences
  • Manage guest complaints or concerns and resolve them professionally
  • Keep the front desk area organized and presentable
  • Maintain confidentiality of guest information and follow hotel policies



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