Durban: Salesforce QA Test Analyst Level 2

Minimum Requirements Education BSc Computer Science, Electronic Engineering, a BCom Business Information Systems (BIS) Degree or a relevant high quality Technikon Diploma Salesforce Certifications are an advantage Experience 4 years of system testing experience including SQL and writing of SQL queries, as well as the analysis of test result data, Salesforce experience advantageous Aligned Values and Self Development Aligns personal values to the company’s culture and values. Takes responsibility for personal development and career pathing. Subscribes to the company’s code of ethics. Behaves in a manner that enhances the reputation and brand of the department and the company. Complies with all legislation governing the organization. Supports and encourages the Amazing service culture. Competencies Technical Good understanding of the various Software Testing methods. Good understanding of Software Testing lifecycle. Experience in test analysis and planning Ability to write SQL to support testing activities. Ability to run automation tests and interpret the test results. Generic Team Player Problem Solver Accuracy and Attention to Detail Takes responsibility for personal development and career pathing Subscribes to the company’s code of ethics Key Responsibilities Provide strategy, support, and mentorship to more junior team members. Guide and assist the Core UAT Testing Team in their performance of User Acceptance testing. Troubleshoot production issues to assist in determining the origin of the defect. Obtain an understanding of the business requirements and specifications for the system under test. Set up test environments and assist DevOps in understanding requirements for test environments. Review and analyse systems specifications, improving their accuracy and removing any ambiguity. Ensure that the product of any SDLC conforms to the overall and scope-agreed expectations. Display excellent overall business and systems knowledge. Write basic SQL statements to assist in the testing process. Report and document system defects using an appropriate tracking tool. Create test packs and develop procedures to be followed during the testing process. Execute automation tests, review the results, and report the results to the relevant stakeholders. Performs system analysis and testing on all system changes, enhancements, and new system releases.