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Durban: Service Technical Support / Service Technician Durban

Job Description

About the Role

We are seeking an experienced Service Technical Support / Service Technician to join our team in Durban. The ideal candidate will have a strong background in automotive engineering and hands-on fault-finding and repair capability.

Key Responsibilities

  • Provide technical guidance to service providers and dealership technicians
  • Assist with fault diagnosis, repair procedures, and troubleshooting
  • Support field visits when complex technical issues arise
  • Assist in delivering technical training sessions
  • Prepare training materials, case studies, and practical demonstrations
  • Support evaluation of technician competency and training outcomes
  • Collect and verify monthly warranty and service information
  • Review claim accuracy and rationality
  • Communicate settlement information to service providers and address queries
  • Collect, organize, and verify product quality feedback from the market
  • Report quality issues in the required format and timelines
  • Support follow-up on corrective actions and improvement measures
  • Provide on-site technical assistance for complex repairs
  • Ensure safety compliance during all technical activities

Requirements

  • Automotive engineering or related technical qualification
  • Valid drivers license (Code 8; Code 14 advantageous)
  • Minimum 3 years in truck or commercial vehicle maintenance, servicing, or diagnostics
  • Skilled in mechanical, electrical, chassis, and powertrain systems

Qualifications

  • Automotive Technician Certificate / Diesel Mechanic Trade Test (advantageous)

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Engineering Jobs in eThekwini

Engineering positions are a vital part of the eThekwini job market, particularly in industries such as infrastructure development, manufacturing, and technology. The demand for skilled engineers is high due to the growth of these sectors, which has created numerous job opportunities for those with expertise in engineering disciplines.

Typically, salaries for engineers in eThekwini vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may start at around R600 000 – R800 000 per annum, while senior roles can command salaries ranging from R1.2 million to over R2 million per year. However, it is essential to note that these are broad estimates, and actual salaries can vary significantly depending on individual circumstances.

Common skills required for engineering positions in eThekwini include proficiency in CAD design software, experience with construction management tools, knowledge of mechanical systems, and strong analytical and problem-solving abilities. Additionally, many employers place a high value on employees who possess good communication and teamwork skills, as well as the ability to work effectively in fast-paced environments.

Many engineering roles are found in various industry sectors, including the financial services sector, technology industry, manufacturing sector, and infrastructure development projects. These roles often involve working on innovative solutions, collaborating with cross-functional teams, and applying technical expertise to drive business growth and efficiency.

For those interested in pursuing a career in engineering, there are numerous opportunities for professional development and advancement. Many engineers progress into senior roles or take on leadership positions within their organisations, while others choose to pursue further education and training in specialized fields such as research and development or project management. With the right combination of skills, experience, and industry knowledge, engineers can enjoy a fulfilling and rewarding career in eThekwini.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Durban, Jobs in Durban Area, Jobs in eThekwini

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