Job Description
About the Role
We are seeking an experienced and proactive Credit Controller who will be accountable for recovering unpaid money that is due to our company from its clients. The role of credit controller is key to our success and growth plans as it directly aids our corporate cashflow. As a Credit Controller, you will ensure all clients within your portfolio are contacted in a timely manner and pay in line with the trading terms of the invoices.
Key Responsibilities
- Proactively contact customers by phone to ensure invoices are clear for payment
- Collect commercial debt in line with monthly targets via telephone and written correspondence
- Manage key commercial accounts
- Act as a point of contact for any complex query escalations from other team members
- Assist with other ad-hoc duties within the department
- Process customer invoices, payments, credit notes, and associated transactions in accordance with the Financial Control Systems deadlines and targets.
- Take ownership of the root cause of invoice queries by supporting and engaging with stakeholders to identify and implement solutions
- Evaluate accounts for debt collection and legal action, escalating where appropriate to the Credit Control Manager
- Advise the Credit Control Manager of potential risks with clients defaulting on payments.
Requirements
- Previous demonstratable experience of working as a Credit Controller
- Ability to work to tight deadlines in a busy environment
- Strong communication skills with the ability to resolve queries both written and spoken
- Excellent attention to detail with a focus on accuracy
- Demonstrable experience of prioritising tasks
- Excellent IT skills including previous experience with Excel, Word, and Outlook.
- Ability to build and maintain strong relationships with customers to collect overdue payments and find appropriate resolutions to their account queries
- Strong team player, with the drive and flexibility to support others in the team.
- Telecoms/Technology experience would be desirable
- Ability to keep calm under pressure and work to tight deadlines
- Professional telephone manner
- Experience in using Sage 200 cloud desirable
- A positive ‘can do’ attitude with the desire to archive targets at all times.
Salary & Benefits
Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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