Durban: Technical Equipment Controller posted by Staff Solutions

Key Performance Areas

Stock & Inventory Management

• Oversee the management of equipment and component stock used for on-site installations.
• Accurately receive, verify, and process Picking Sheets provided by Sales Representatives or Technicians.
• Match equipment with customer orders and ensure all requirements are fulfilled before dispatch.
• Physically pick and mark off stock, update manual stock control records accordingly.
• Prepare equipment for installation, including wiring pumps and assembling necessary components.
• Conduct quality checks before dispatching equipment to the technician or sales representative.
• Ensure timely and accurate handover of documentation to the Sales Administrator for invoicing.

Receiving & Quality Control

• Receive incoming stock from third-party suppliers; verify items against supplier invoices.
• Inspect quality and quantity of delivered goods and report discrepancies or defects to the Buyer.
• Store received stock in designated areas, applying First-In, First-Out (FIFO) inventory principles.
• Monitor stock levels visually and proactively inform the Buyer when stock is low.
• Maintain and manage a manual order book for reordering purposes.

Technical Support & Collaboration

• Liaise with Sales Representatives to confirm equipment and component requirements.
• Provide technical advice and mentorship to installation technicians as needed.
• Assemble and prepare finished products, such as Handwash Alarms, from received components.
• Support troubleshooting and resolution of technical issues during the installation process.

Equipment Returns & Refurbishment

• Receive returned equipment and assess for potential refurbishment or disposal.
• Keep accurate records of returns, customer details, and reasons for return.
• Perform repairs and refurbishments (including electrical components and pumps).
• Record all repairs and component replacements manually in the Equipment Maintenance Book.
• Share updated repair and refurbishment data with the administration team for ERP system updates.

Health, Safety & Compliance

• Maintain a clean and safe work environment, ensuring good housekeeping practices are followed.
• Conduct quarterly stock takes, or as needed, to ensure accurate inventory levels.
• Safeguard company assets including vehicles and tools; report any faults promptly.
• Adhere to company safety policies and PPE requirements.
• Report any health and safety non-compliance to the designated Safety Officer.

Personal Attributes & Administration

• Maintain meticulous and up-to-date recordkeeping across all operational processes.
• Ensure accurate entries in the Equipment Maintenance Book and submit all required documentation (Picking Sheets, Invoices) in a timely manner.
• Demonstrate excellent written and verbal communication skills in English.
• Maintain compliance with all standard operating procedures, quality controls, and health & safety legislation.
• Operate all equipment and machinery in accordance with provided safety instructions and procedures.

Experience & Qualifications

• Minimum Qualifications:
  • Grade 12 (Matric)
  • Valid Driver’s License
  • National Certificate in Electrical Engineering (NQF Level 3)
• Required Skills & Knowledge:
  • Knowledge of chemical safety protocols in storage and handling
  • Strong understanding of equipment assembly, repair, and installation
  • Computer literate with working knowledge of Microsoft Office (Excel, Word, Outlook)
  • Experience with ERP systems; Syspro proficiency is advantageous
  • Previous experience in a manufacturing or distribution environment is highly beneficial