Durbanville: Booking Agent posted by Hire Resolve

February 2, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

Customer Service

Job Description

Hire Resolve is currently seeking a detail-oriented and enthusiastic Booking Agent to join our client’s team in Durbanville. As a Booking Agent, you will be responsible for coordinating and managing bookings for a variety of events and services. This role requires excellent communication skills, strong attention to detail, and the ability to work well in a fast-paced environment.

Responsibilities

Calling our clients/incoming leads on Pipedrive
Following up on client queries
Make 100 120 calls per day
Book consultations for Property Consultants and Property Investments Strategists

Requirements:

Grade 12
At least 2 years of experience in a telesales role
Make 100 120 calls per day
Maintain professional telephone etiquette
Positive, can-do attitude
Be professional
Experience in the property industry beneficial

Contact Hire Resolve for your next career-changing move.

Salary: negotiable.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, or Thomas Stacey at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV: .za

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Customer Service Jobs in Western Cape

In the Western Cape, customer service positions are generally in high demand across various industries, often driven by the growing need for exceptional customer experiences in a competitive marketplace. This has led to an increase in job opportunities for those interested in this field. As a result, individuals seeking a career in customer service can expect to find a range of roles available.

The salary range for customer service positions in Western Cape can vary significantly depending on factors such as the individual’s level of experience, the company size and type, and the specific industry sector. Typically, entry-level positions may offer a basic salary range between R300 000 – R500 000 per annum, while more senior roles or those in larger organisations may command higher salaries ranging from R600 000 – R1 200 000 per annum. However, these are broad estimates and actual salaries can vary widely.

Common skills required for customer service roles include effective communication, problem-solving, adaptability, empathy, time management, and attention to detail. Many employers also place a strong emphasis on emotional intelligence, as well as the ability to work in a fast-paced environment and handle multiple tasks simultaneously. It is generally advantageous for candidates to possess these skills, which are often considered essential for success in this field.

Customer service positions can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In South Africa’s growing economy, many organisations are recognising the importance of delivering exceptional customer experiences to drive business growth and competitiveness.

Career progression opportunities for those in customer service roles are often plentiful. With experience and additional training, individuals can move into supervisory or management positions, take on specialist roles such as customer success manager, or transition into related fields like sales or operations management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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