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East London: Branch Manager

East London: Branch Manager

Posted on 2025-06-03 00:00:00

Employer Unspecified
Category Retail / wholesale
Location Buffalo City  / East London

Job Summary

Overview: This role will be fully responsible for the general management of this region’s sales, distribution, buying, warehousing, administration, HR, and retail store functions. It reports to the Divisional General Manager. Requirements: Grade12/Matric Relevant tertiary qualification, such as an Operations/Sales Management diploma/degree or similar qualification (advantageous) 5 years’ proven experience in successfully handling a sales and distribution operation with exposure to all aspects of sales, marketing and customer service Well-experienced in the food and light packaging market. Experience in managing Key accounts in the retail and food services markets. Proven experience and ability to: manage the region as a profit centre and achieve the division’s financial target; manage procurement and stock control functions for the branch; be responsible for IR aspects of the branch Valid driver’s license Strong Excel and Syspro skills Key Performance Areas: Managing the sales function for the region Ensure the region’s national key accounts comply with national standards Sales and Revenue Growth : Achieving sales targets and increasing the branch’s revenue. Customer Satisfaction : Maintaining high levels of customer satisfaction through excellent service. Operational Efficiency : Ensuring smooth and efficient branch operations, including managing staff and resources. Compliance and Risk Management : Adhering to regulatory requirements and managing risks effectively. Staff Development : Training and developing branch staff to enhance their skills and performance. Financial Management : Overseeing the branch’s financial activities, including budgeting and cost control. Manage the branch’s debtor book. Stock Control: Managing stock for the operation. Procurement: Management of the procurement function. Administrative responsibilities: Ensure that the reporting requirements to the Sprint Head Office are completed on time and meet the required standards. Overall responsible for a distribution fleet and warehousing facility. Oversee the management of two retail stores. Competencies: The ability to drive the operation strategically with a good understanding of finance and budgets. Good Analytical and problem-solving skills, together with high energy levels. A passion for customer service. Exceptional leadership skills to manage a diverse team and ensure the team delivers the desired results and targets.

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East London: Branch Manager

East London: Branch Manager

Posted on 2025-05-29 00:00:00

Employer Unspecified
Category Retail / wholesale
Location Buffalo City  / East London

Job Summary

We are seeking suitably qualified Branch Managers to oversee all branch operations and ensure alignment to the organisational business goals. We require a tough-minded individual who deals with stress and negative feedback effectively and who is able to deal with pressure from staff, management, customers as well as meet business targets. The ideal candidate needs to take ownership and lead a profitable, sustainable business unit thereby contributing to the overall success of the organisation, together with overseeing and controlling all operational aspects within the branch in order to ensure profit and overall growth. Ideal candidates would have solid experience within branch and employee management. They will communicate and drive the daily operations of the branch in line with the company goals. The position is responsible for the independent operations of a branch together with dealing with and managing people matters, customer concerns while maintaining organisational excellence. Requirements: A valid driver’s license. A Matric/Grade 12 educational qualification. Business related tertiary qualification would be an advantage. Minimum 3 years Retail Management Experience preferably in the furniture retail. Computer Literate. Strong Leadership abilities Management abilities – Manage, lead, motivate, develop and empower branch staff The role will Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals. Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business. Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship. Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard. Increase sales by ensuring good customer service, and stock management Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures. Drive a low-cost business according to company standard by controlling and managing the financial areas of responsibility. Ensure administrative duties within the store are in accordance with company guidelines. (NCA & FAIS) Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legalisations. People Management – training, mentoring, coaching and management of team members.

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