East London: Finance Consultant – Insurance Industry (3-Month Contract)

Key Requirements Fluent in English, Afrikaans, and Xhosa to assist clients in their preferred language. Ability to travel to Lilyfontein (±20km from city centre; all tar roads). Comfortable working office hours: 08:00am – 16:00pm. Responsibilities Provide telephonic client service and support in English, Afrikaans, and Xhosa. Assist clients with insurance-related queries, applications, and policy information. Capture and update client information accurately on internal systems. Follow up on outstanding client requests and documentation. Prioritise daily tasks to maintain efficient workflow. Handle client concerns professionally in a fast-paced environment. Meet service and turnaround time targets. Liaise with internal departments to resolve client issues. Maintain accurate records and filing of client interactions. Adhere to company processes, compliance, and confidentiality requirements. Skills Able to work effectively in a high-pressure environment. Strong task prioritisation and workflow management skills. Excellent people and communication skills (client servicing is primarily telephonic).