Job Description
About the Role
We are seeking a dedicated Reservations & Front of House Assistant to become part of the vibrant team at our luxurious retreat in Cederberg. If you have a passion for delivering exceptional guest service and thrive in a serene natural environment, we would love to hear from you.
Key Responsibilities
- Manage reception desk
- Operate switchboard – answer and transfer calls
- Take messages where required and pass messages on to the applicable recipient
- Provide customer support for call-in enquiries
- Provide information on activities/restaurant/sight-seeing
- Handle administrative enquiries
- Manage Petty cash
- Invoicing and shop sales
- Daily cash ups
- Liaise with walk in customers, suppliers and service providers
- Manage all bookings
- Ensure all guests have signed the online waiver prior to arrival
- Welcome guests and provide introductory briefing
- Handle guest accounts/check-in & Check-out
- Manage the Curio shop including – purchases, sales, stock and pricing
- Place orders for products when required
- Provide admin assistance to management when required
- Manage filing of paperwork pertaining to petty cash, invoicing, deliveries, receipt of goods, stock inventory etc.
- Provide weekly feedback to General Manager
Requirements
- Matric
- At least 2 Years experience from Luxury Retreat or upmarket Lodge environment
- Prior experience in APEX for PMS and Pluspoint for POS systems will be an advantage
- Fully bilingual in English and Afrikaans
- Must be able to work in a remote location
- Familiarity with international standards in hospitality and guest services will be an advantage
Qualifications
- None mentioned
Salary & Benefits
- R12 – 13 000, depending on experience and skills
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Other
In Other, South Africa’s IT and computer industry is rapidly evolving, with a strong demand for skilled professionals to drive innovation and growth. Typically, job seekers in this field can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and more. Generally, this sector offers stable employment prospects, diverse career paths, and opportunities for professional development.
Salary expectations for IT and computer professionals in Other vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for entry-level positions can start from around R200 000 to R400 000 per annum, while senior roles can command salaries ranging from R600 000 to R1 million or more. However, these figures are highly variable and should be taken as rough estimates, with actual salaries influenced by individual circumstances.
Common skills required for IT and computer professionals in Other include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of cloud computing platforms like AWS or Azure, and understanding of security protocols. Typically, these roles also require strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.
The IT and computer industry in Other commonly employs professionals in various sectors, including technology, financial services, manufacturing, healthcare, and more. Financial services companies, for example, often require skilled IT staff to manage their networks, databases, and systems. Technology firms, on the other hand, may employ software developers, data scientists, or cybersecurity specialists.
For those interested in pursuing a career in IT and computer science, there are many opportunities for professional development and advancement. Typically, experienced professionals can progress to leadership roles, take on specialist functions, or pursue advanced qualifications like master’s degrees. Many companies also offer training and development programs to help employees build new skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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