East London: Medical Receptionist

Reputable medical company based in East London are seeking an experience applicant to join this team. Requirements : Must have Grade 12 Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment Customer Service: A friendly demeanour and patience to handle patient inquiries and concerns professionally Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR) Medical Terminology: Basic knowledge of medical terminology is beneficial Responsibilities: Greeting patients warmly and checking them in upon arrival Answering phone calls and scheduling appointments Providing information about services, procedures, and clinic policies Handling patient inquiries and resolving issues or escalating them as necessary Updating and maintaining patient records accurately Verifying insurance information and processing insurance claims Collecting payments, issuing receipts, and managing billing inquiries Managing electronic and paper filing systems efficiently Working hours: Monday to Saturday 07h00 – 13h00