Job Description
Key Performance Areas
Manage performance of subordinates.
Maintain quality systems according to ISO & OEM system requirements.
Ensure that all customer requirements are met.
Continuous improvement of product quality and systems by analysing performance and implement corrective action when required.
Establish and maintain Quality Department budget.
Manage customer requests/ complaints.
Manage quality performance indicators.
Train and mentor subordinates.
Continuously improve QMS in-line with customer expectations.
Key Skills and Competencies
Excellence orientation – high quality approach, self-starter, ability to work timeously with great quality and under pressure.
Customer orientation – focus on internal and external needs to deliver best quality.
Cooperation – show initiative and be a team player, proactive create a personal network.
Collaboration – work in a collaborative manner with the other stakeholders within the Company team.
Accountability – take responsibility for activities and decisions and be cognisant of all factors that impact the decision.
Actively driving cost down. Leadership – be self-motivated, communicate effectively, display autonomy, coach and guide others. Inter-cultural sensitivity – ability to use the team diversity in the organisation to achieve goals.
Communication – ability to express one-self and effectively share and communicate information to obtain buy-in.
Adaptability – ability to adapt to technology changes, training gaps and implement solutions.
Auditing skills – continuously develop and manage process/product audits & general audit reports with defined corrective action and timing. Corrective actions- support process department in the closing of 8D’s and the evaluation of effectiveness.
Computer literacy: Microsoft Office, Power BI, end-user knowledge of SAPR3.
Minimum Requirements
B-Tech degree in Quality Management/ or equivalent
Total Quality Management ISO Standards (Standard Internal Auditor)
Customer Standards and IATF Exposure to Lean Manufacturing Principles (preferably in automotive sector)
Six Sigma Tools Root Cause analysis & Problem Solving / Core Tools understanding, implementation
Minimum 5-year experience as a Quality Department Manager in a similar complex automotive manufacturing environment.
Minimum 5-year experience on press tools or assembly process.
Minimum 10 years’ experience in the Automotive Industry of similar complexity (preference will be given to candidates with extensive experience in car-building especially German-based factories).
Working knowledge of the core quality aspects that we control (geometry, surface quality, structural integrity).
Should you meet the minimum requirements, please forward your updated CV and supporting documents to
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Eastern Cape
The automotive service industry is a vital sector in Eastern Cape, South Africa, with numerous opportunities available for skilled professionals. Generally, the job market trends indicate a steady demand for skilled technicians and mechanics to cater to the growing number of vehicles on the road. Typically, this demand is highest in urban areas where there are more residents who own cars.
In terms of salary expectations, it’s common for automotive service roles to fall within broad ranges, typically ranging from R30 000 to R80 000 per annum, depending on factors such as experience, company size, and industry sector. However, these figures are subject to variation, and actual salaries may differ based on individual circumstances. For instance, experienced technicians with specialized skills or those working for larger companies may earn higher salaries.
Common skills required for automotive service roles include mechanical aptitude, problem-solving skills, attention to detail, communication skills, teamwork ability, adaptability, and technical knowledge of various vehicle systems. Typically, candidates with a National Diploma in Mechanical Engineering or Automotive Repair are well-suited for these roles.
The automotive service industry is often associated with the following sectors: manufacturing, logistics, financial services, and technology. These industries frequently require skilled technicians to maintain and repair their fleets of vehicles.
For career development, automotive service professionals can typically progress to senior technician or supervisor roles within a few years of experience. With further training or education, they may also pursue careers in management, sales, or technical training. Often, companies invest in employee development programs, providing opportunities for on-the-job training, workshops, and mentorship schemes.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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