RELIEF MANAGER Minimum skills and experience required: Matric or equivalent Must have FMCG experience – minimum 3 years Must have managed staff Stable work history Own transportation Duties and Responsibilities: Oversee store operations during manager’s absence – ensure smooth functioning of all departments Supervise staff and delegate tasks – maintain productivity and resolve staffing issues Monitor sales and customer service – ensure high service standards and address customer concerns Manage cash handling and banking procedures – oversee tills and daily cash-up Ensure compliance with company policies – maintain health, safety, and operational standards Control tock and inventory – check stock levels and assist with ordering when needed Handle operational issues promptly – resolve problems to keep the store running efficiently Report to senior management – provide updates on store performance during relief period Support promotional activities – implement and monitor in-store promotions Maintain store cleanliness and presentation – ensure the store is well-organized and appealing