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East London: Service Contract Manager (East London)

Service Contract Manager (East London)

Posted on 2025-03-08

Salary 360000 Annually
Category Construction Trades
Location Buffalo City  /  East London

Job Summary

Responsibilities:

Ensure service providers meet performance standards as outlined in SLAs and oversee contract compliance. Handle contract renewals, modifications, and amendments. Collaborate with internal teams (Facilities Management, Energy & Utilities) to optimize service delivery. Focus on continual service improvements and vendor performance enhancement. Oversee daily operations of soft and technical services, including HVAC, electrical, plumbing, fire safety, and lifts. Implement and monitor service improvement plans while ensuring health and safety compliance. Maintain operational performance by tracking KPIs and identifying improvement areas. Serve as the primary liaison between internal teams and service providers to ensure smooth coordination. Engage in regular performance reviews with stakeholders and service providers. Oversee soft services such as cleaning, hygiene, pest control, landscaping, and waste management. Oversee technical services, including HVAC, electrical systems, plumbing, fire safety, and lift maintenance. Skills & Qualifications: Proficiency in facilities management software. Strong analytical, problem-solving, and budget management skills. In-depth knowledge of health and safety regulations. Experience in supplier and contract management. Customer-focused with a commitment to service excellence. Experience in soft and technical services management, preferably in a property development or facilities management environment. Join us to lead and optimize service operations in a fast-paced, rewarding environment. Apply today

Service Contract Manager (East London) position available in Buffalo City, East London. This job position was posted by . The job has been posted on 2025-03-08 in the Construction Trades category

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