Job Description
About the Role
The Ehlanzeni Lodge Anchor I Administrator will be responsible for ensuring seamless coordination between departments to deliver consistent, high-quality service, while also providing exceptional guest experiences and managing financial and administrative tasks.
Key Responsibilities
- Operational Management: Ensure seamless coordination between departments to deliver consistent, high-quality service.
- Guest Experience: Deliver an outstanding level of service, ensuring all guest needs and expectations are met or exceeded.
- Respond promptly and professionally to guest feedback and special requests.
- Financial and Administrative Oversight: Assist with managing budgets, control costs, and ensure accurate financial reporting where required.
- Oversee procurement, stock control, and inventory to minimise waste while maintaining quality.
- Health and Safety Compliance: Ensure the lodge operates within all legal and company health, safety, and hygiene standards.
Requirements
- Matric certificate (Grade 12)
- First aid certification
- A minimum of 35 years of management experience in a luxury lodge environment
Qualifications
- Strong leadership and organisational skills, with the ability to manage multiple departments and teams.
- Excellent interpersonal and communication skills, focused on guest satisfaction.
Salary & Benefits
- Accommodation: Live-in position with private en-suite, partially furnished accommodation on-site.
- Meals: Provided while on duty.
- Additional Benefits: Includes laundry services and Wi-Fi access.
- Provident Fund: A provident fund contribution is offered after three months of employment, contingent upon confirmation of a permanent contract.
- Gratuities: Participation in the lodges gratuity pool, distributed monthly amongst all employees
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Mpumalanga
Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.
The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.
In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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