Job Description
About the Role
The General Manager is the driving force behind Wild Dreams Hospitality’s luxury winelands retreat in Franschhoek, overseeing all aspects of operations to ensure exceptional guest experiences, seamless service, and strong financial performance. Balancing strategic leadership with hands on management, they guide and inspire staff, build key partnerships, and maintain the highest standards of hospitality, positioning the property as a premier destination in the Cape Winelands.
Key Responsibilities
- Lead and motivate staff to deliver excellent guest service
- Develop customer service programs and ensure staff training
- Create and implement sales & marketing strategies to grow revenue
- Build partnerships with local businesses and conduct site inspections
- Ensure compliance with health, fire, and safety regulations
- Oversee security, maintenance, and property audits
- Inspect rooms, public areas, and exteriors for quality standards
- Manage budgets, forecasts, and financial plans
- Analyse financial data to adjust strategies and control costs
- Train staff on cash handling, inventory, and receivables
- Oversee recruitment, training, performance evaluations, and HR policies
- Foster a positive work environment and handle grievances fairly
- Administer pay, bonuses, and disciplinary procedures
Requirements
- Background in hospitality or business management
- Proven hotel or luxury hospitality management experience
- Strong leadership and team management skills
- Excellent guest service orientation
- Sales and marketing expertise
- Financial management and budgeting skills
- Knowledge of health, safety, and labour regulations
- HR management experience (recruitment, training, performance, discipline)
- Strong communication and problem-solving abilities
- Professional, approachable, and integrity-driven personality
- Must reside near Franschhoek area
Qualifications
- Bachelor’s degree or equivalent in a relevant field
- Relevant hospitality or business management qualifications
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Management Jobs in Western Cape
In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.
When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.
In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.
Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.
Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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