Job Description
This role is ideal for a seasoned hospitality professional who combines hands-on operational expertise with the ability to coach, train and implement measurable improvements across departments.
Key Responsibilities:
- Design and deliver tailored training programmes for front office, F&B, housekeeping and leadership teams
- Conduct operational audits and service standard evaluations
- Develop SOPs and service manuals aligned to brand positioning
- Coach management teams on leadership, performance management and guest satisfaction
- Identify operational gaps and implement improvement strategies
- Support new property openings and turnaround projects
What We’re Looking For:
- Diploma or Degree in Hospitality Management or related field
- Local citizens
- Minimum 5–8 years’ senior operational experience within 5* hotels
- Proven training and facilitation experience
- Strong understanding of South African hospitality standards and market dynamics
- Excellent communication and presentation skills
- Ability to travel nationally
Why This Role?
This is an opportunity to work across diverse hospitality environments, influence service culture, and directly impact guest satisfaction and profitability.
If you are solutions-driven, commercially aware and passionate about developing people and properties, we would love to hear from you.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries that cater to various sectors of tourism and hospitality. Typically, job opportunities in this field are abundant, with many companies seeking skilled professionals to manage and operate their establishments. However, the job market can be competitive, and it’s essential for job seekers to have a clear understanding of the industry trends and requirements.
When it comes to salary ranges, those working in tourism and hospitality in Gauteng typically expect broad-based compensation packages that reflect their experience, qualifications, and industry sector. Generally, salaries in this field can range from R500 000 to R2 million per annum, although these figures are subject to variation depending on factors such as the size of the company, industry sector, and individual performance.
Common skills required for roles in tourism and hospitality include excellent customer service skills, strong communication and interpersonal abilities, a solid understanding of operations management principles, attention to detail, analytical thinking, problem-solving skills, and adaptability. Typically, companies also look for professionals with experience in hotel management, event planning, or other related fields.
The industry sectors that commonly employ tourism and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and leisure and entertainment industries. These sectors often have a high demand for skilled staff to manage their establishments, events, and operations.
Career progression paths in this field are generally linear, with opportunities for advancement into senior management positions or specialized roles such as hotel ownership, event planning, or tourism development. Typically, professionals in this field can expect to gain experience, build their skills, and progress through the ranks, with potential for career growth and development within established companies or as entrepreneurs.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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