Job Description
The Internal Billing Administrator is responsible for ensuring seamless client service by managing medical billing queries and maintaining rigorous reporting standards. This permanent role involves high-level coordination between doctors and credit control teams to ensure financial accuracy and professional communication.
Key Responsibilities:
- Prepare and distribute weekly pivot and “Claimed vs Allocated” reports for a large portfolio of medical practices.
- Review age analysis reports to ensure meticulous formatting, grammar, and clarity before they are sent to clients.
- Coordinate patient-liable payments and verify proofs of payment against bank statements and doctor-specific banking details.
- Manage and resolve complex client queries regarding medical scheme payments, rejections, and patient accounts.
- Compile and maintain statistical reports regarding patient-liable accounts and remittance data.
- Train new credit controllers and assist the team to ensure workflow targets are consistently met.
Requirements:
- Matric is essential; a relevant tertiary qualification is highly advantageous.
- Proven experience as a Medical Credit Controller or in a similar medical billing role.
- Sound understanding of medical billing processes and terminology.
- Advanced proficiency in Microsoft Excel with strong analytical capabilities.
- Exposure to medical billing systems such as GoodX, Elixir, iHealth, Vericlaim, or Mededi is an advantage.
Attributes:
- Excellent written and verbal English communication skills.
- A confident, outspoken, and client-focused mindset.
- Strong attention to detail and a commitment to professional standards.
- Ability to work effectively under pressure to meet strict deadlines.
Remuneration:
R12 000 – R15 000 monthly
**Please note that only shortlisted candidates will be contacted**
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Gauteng
In Gauteng, South Africa, the office automation field is experiencing steady growth due to the increasing demand for digital transformation and process efficiency. Typically, this sector drives business operations forward by automating routine tasks, improving data management, and enhancing overall productivity. Generally, office automation roles are in high demand across various industries, making it an attractive career path for job seekers.
When it comes to salaries, it’s essential to note that salary ranges vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, a common salary range for office automation professionals in Gauteng is typically between R500 000 to R1 million per annum, with some senior roles potentially exceeding this amount. However, please be aware that actual salaries may differ significantly due to individual circumstances.
Common skills required for office automation roles include proficiency in Microsoft Office software, experience with document management systems, knowledge of cloud-based applications, programming languages such as Python or Java, and data analysis skills. Typically, candidates with a degree in information technology or a related field are well-suited for these roles. Additionally, strong analytical and problem-solving skills, attention to detail, and excellent communication abilities are often essential.
Office automation professionals can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public administration. These roles often involve working closely with colleagues to implement process improvements, ensure data accuracy, and maintain system integrity.
Career development opportunities abound for office automation professionals in Gauteng. Typically, job seekers can expect career progression through promotions to senior roles or specialising in a specific area of interest, such as cloud computing or cybersecurity. Many companies also offer training and development programs to equip employees with the latest skills and technologies. By acquiring new skills and staying up-to-date with industry trends, office automation professionals can enjoy a fulfilling and rewarding career in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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