Gauteng: Key Account Manager posted by Time Personnel

• Matric, plus qualification in business administration, event management, finance, sales, or related field.
• Proven experience in key account management.
• Proficiency in all Microsoft Office applications as well as CRM software.
• Strong up to date knowledge of the trends of the global film, events / conference/ hospitality/ restaurant industry.
• Ability to work on HubSpot or similar marketing tools
• Ability to build rapport and handle multiple client accounts.
• Strong negotiation, leadership & customer service skills.
• Excellent communication skills, proficiency in English and one or more African language
• Working knowledge, and personal commitment, to sustainability & environmental issues
• Management & admin skills, & ability to manage multiple projects simultaneously.
• Travel could be required in this position

DUTIES

• Serving as the primary point of contact for key clients, managing all communication in a professional and solutions-driven manner
• Identifying and pursuing new business opportunities through networking, referrals, market research, and strategic outreach
• Conducting client needs analyses and preparing customised proposals, presentations, and strategic solutions aligned to business objectives
• Negotiating contracts, pricing structures, and service-level agreements to maximise profitability while maintaining long-term partnerships
• Driving account growth by developing and executing strategic account plans to meet and exceed sales targets
• Managing the full sales cycle from initial enquiry and proposal development through to closing and post-project follow-up
• Building and maintaining strong, long-term client and partner relationships, acting as the principal contact for all project development initiatives
• Overseeing project planning, logistical operations, and on-site execution to ensure high-quality delivery within agreed timelines and budgets
• Managing events from initial client briefing and concept development through to execution and post-event evaluation
• Preparing and delivering detailed account progress reports, sales forecasts, and performance analyses to stakeholders and senior management
• Producing post-event reports, ROI evaluations, and continuous improvement plans to enhance future performance and client satisfaction
• Addressing and resolving client concerns promptly, maintaining high levels of service excellence and retention
• Representing the company as a brand ambassador, fostering strong relationships with clients, suppliers, and internal stakeholders.
• Contributing to overall business development strategy and supporting revenue growth initiatives

Salary: R negotiable dependent on experience
 
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