Gauteng: Office Assistant posted by ESG Recruitment

• Provide professional front-office support while coordinating workshop operations and ensuring a smooth customer experience from vehicle intake to final handover.

 
Key Responsibilities:

• Greet customers and manage vehicle intake efficiently
• Maintain accurate records of jobs, parts, and customer communications
• Liaise with insurance companies and suppliers as needed
• Prepare invoices, process card & cash payments, and assist with basic financial records
• Coordinate with workshop staff to track repair progress
• Conduct final handover quality checks before customers collect their vehicles
• Address customer queries and complaints professionally
• Support management with reports, schedules, and administrative tasks

 
Skills and Qualifications:

• Proven experience as a receptionist or administrative assistant, preferably in automotive or workshop environment
• Strong communication and customer service skills
• Basic understanding of vehicle repair processes
• Attention to detail for documentation and quality checks
• Competence with office software and workshop management systems
• Ability to work independently and take responsibility for customer satisfaction
• Previous experience within the Automotive industry.
• Speak English & Afrikaans fluently.