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Gauteng: Parts Manager: Menlyn Multifranchise posted by Motus Corporation

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Job Description

MENLYN MULTIFRANCHISE has a great opportunity available for a PARTS MANAGER FOR THESE BRANDS: Nissan, Renault, KIA, Hyundai, MG and Pre-owned. A Parts Manager is responsible for overseeing the inventory and supply of automotive vehicle parts for the dealership service department, and retail and panel customers. They ensure parts are readily available, manage stock levels, coordinate with suppliers, and maintain optimal inventory to support service operations and business objectives. Specific Role Responsibilities : Handling and managing customer complaints and issues in a timely manner. Ensuring the inventory levels are maintained accurately. Make a list of the parts that need to be purchased. Selling manufactured parts to the customers. Supervising the shipment issues of the parts ordered. Managing the team members and delegating tasks to them. Overseeing the replacements procedures. Looking out for new suppliers offering better quality products. Personnel management. Providing training sessions to the new team members. Resolving any inconsistencies for all the purchase orders. Maintaining a strong relationship with the vendors and suppliers. Planning and creating promotional campaigns for parts on sale. Ensuring the customers are provided with excellent customer service and satisfaction. Preparing monthly and annual sales part reports. Adhering to all the rules and regulations of the company. Minimum Qualifications and Experience needed: Matric Management qualification would be advantageous 3 Years Experience as a Parts Manager is preferred Experience with Drive dealership management system – advantageous Experience in Renault and/or Nissan parts – highly desired. Valid Drivers License Minimum requirements: Computer literate DRIVE experience advantageous Strong Parts retail experience in a large, complex Parts business. Sound knowledge and understanding of inventory monitoring principles. Demonstrate good leadership skills. Good oral and written communication skills. Ability to maintain a positive working environment. Outstanding sales and organizational skills. Ability to maintain the store records accurately. Ability to demonstrate good administrative skills. Ability to offer exceptional customer service. A keen eye for details for accuracy. Excellent team management abilities. Ability to solve problems instantly. Quick decision-making skills. Good inventory management

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer service / support Jobs in South Africa

In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.

Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.

Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.

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Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.

For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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