Job Description
About the Role
Safari JOBS Ltd is recruiting a Reservations Consultant to join their award-winning safari hospitality group, renowned for exceptional guest experiences and high standards. This permanent role is based at the Gauteng Head Office in Pretoria, with an immediate start available. The ideal candidate will be enthusiastic, hardworking, and detail-oriented, with a strong approach to service and efficiency.
Key Responsibilities
- Creating and achieving a desired service level to both customers and lodge operations
- Maximizing occupancies by filling empty room gaps
- Liaising with guests to enhance their experience at the lodges
- Accurately managing bookings from initial enquiry to booking confirmation and payment
- Receive and give feedback on telephonic, electronic and written enquiries
- Regular communication with clients regarding reservations
- Timeous follow-ups on all reservations
- Management of deposit payments and outstanding payments according to time schedule
- Assist with all properties in portfolio
- Taking calls, sending and replying to a high number of emails
Requirements
- Excellent English fluency (written & verbal)
- Matric / Grade 12 certificate
- Relevant Tourism related qualification
- 3 – 5 yrs experience in a similar role in hospitality industry
- Business administration experience
- In-depth knowledge of business and customer needs in Tourism industry (rates, activities, lodge operational procedures etc.)
- Efficient computer skills
Qualifications
- Diploma or Degree
Salary & Benefits
- CTC remuneration of approx. R20 – R25, 000.00 PM
- Provident Fund, Group Life & Disability, Dreaded Disease Cover – Applicable after three months of successful employment
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in South Africa
In South Africa, the admin, clerical, and secretarial roles are an integral part of various industries, often providing administrative support to teams across different sectors. Typically, these roles involve a range of tasks such as data entry, correspondence management, report preparation, and calendar organisation, making them essential for any business or organisation.
Generally, salaries for administrative professionals in South Africa can vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level positions to fall within the R30 000 – R50 000 per annum bracket, with senior roles often ranging between R60 000 – R120 000 per annum or more. However, salaries can fluctuate based on the company’s size, industry sector, and specific job requirements.
Common skills required for administrative professionals in South Africa include proficiency in Microsoft Office software, particularly Excel, Word, and Outlook; strong communication and interpersonal skills; attention to detail and organisational abilities; data entry and management skills; and basic bookkeeping and accounting knowledge. Other valuable skills often include social media literacy, email marketing expertise, and experience with project management tools.
Administrative professionals can be found in various industries, including financial services sector, technology industry, manufacturing sector, as well as public administration and non-profit sectors. In these roles, they play a crucial part in ensuring the smooth operation of businesses or organisations by providing administrative support and maintaining records.
In terms of career development, admin, clerical, and secretarial professionals can expect to progress through various levels within their organisation, often taking on more senior roles such as team leader or assistant manager. With experience and additional training, they may also explore opportunities in related fields like human resources, project management, or business administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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