Gauteng: Restaurant Floor Manager posted by Craven Cottage CC

Duties:
 
Responsible for FOH duties and ensuring excellent guest relations 
Responsible for helping the restaurant meet service, sales, and profit objectives
Supervising and directing associates in daily work activities
Ensuring proper training of employees
Maintaining good customer and public relations 
Ensuring that guests have a positive and memorable experience every time they visit
Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required
Manage Daily Operations and POS functions
Check Inventory, order FOH Supplies
Inspect, open and close restaurant in accordance with daily checklists
Enforce Company Policies and Procedures with Cash handling & reconciliation
 
Requirements:
 
Grade 12
A formal F&B / Hospitality Management qualification will be an advantage
At least 2 – 3 years’ experience in a guest facing FOH position
Ability to multitask, and change priorities constantly as needed in a fast-paced environment
Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
Exceptional organizational skills
Good communication skills for dealing with diverse staff