Gauteng: Results Administrator posted by Manpower Group

Key Responsibilities

SIS System Setup & Semester Planning

• Manage student mapping to assessment events per module, intake year, and assessment cycle on the SIS.
• Liaise with Admissions to ensure accurate mapping and unmapping of students based on cancellations, prerequisites, or curriculum changes.
• Develop and maintain semester-specific Results Trackers aligned to the National Assessment Schedule.
• Manage ICE tracking, detainment jobs, and assessment deadline updates throughout the semester.
• Execute detainment jobs on SIS once cumulative formative results have been verified and captured.

Results Capture Sheet Management

• Create, maintain, and update Result Capture Sheets for replacement tests, supplementary exams, special sittings, discontinuations, and NQP students.
• Ensure all Result Capture Sheets are signed, dated, version-controlled, and archived in line with policy and audit requirements.
• Update results timeously following mark amendments, plagiarism outcomes, concessions, or remarks.

Results Management – Formative Assessments

• Verify alignment between assessment scripts, Learn Grade Centre, and SIS results prior to publication.
• Capture and release formative assessment results in compliance with assessment policies and SIS guidelines.
• Monitor marking progress, enforce deadlines, and liaise with lecturers regarding outstanding results or extensions.
• Identify and escalate marking risks or recurring delays to Programme Managers and Academic leadership.
• Manage replacement sittings, ICE verification, plagiarism tracking, concessions processing, and CASS result releases.

Results Management – Summative Assessments

• Capture, verify, and publish summative assessment results accurately and timeously.
• Manage supplementary, discontinuation, special sitting, and re-write results in accordance with approved instructions.
• Oversee endorsement processing, ES1–ES3 outcomes, and discontinuation result handling.
• Compile and submit ES2, ES3, and discontinuation billing lists to Finance each semester.
• Generate, re-generate, and publish academic report cards and transcripts.
• Track lecturer capacity and proactively liaise with Programme Managers to secure replacement markers where required.

Moderation (Internal & External)

• Support Programme and Teaching & Learning Managers with access to scripts for moderation purposes.
• Maintain and update the External Moderation Tracking Grid accurately.
• Prepare, scan, upload, and assign moderation samples to Central Academic Team members.
• Compile and manage Moderation Control Sheets (MCS) and ensure outcomes are actioned correctly and compliantly.

Script Viewing & Remarks Management

• Co-ordinate script viewing requests and ensure secure handling and sign-out of scripts.
• Manage re-mark requests, verify payment, assign markers, and track progress within agreed timelines.
• Apply remark outcomes accurately on SIS and update Result Capture Sheets accordingly.
• Escalate marking discrepancies or concerns to academic leadership.

Records Management & Secure Storage

• Manage the retention, archiving, and destruction of assessment scripts and POEs in line with Assessment Policy and POPIA.
• Oversee on-site and off-site storage processes, including Metro file archiving and tracking documentation.
• Maintain organised, compliant secure storage facilities and internal storage registers.

Team Support, Compliance & Operational Excellence

• Respond timeously to Customer Relations Officers on student result-related queries.
• Collaborate cross-functionally with Academic, Admissions, Finance, Assessment, and Scheduling teams.
• Identify system risks and operational inefficiencies, proposing alternative solutions to mitigate student impact.
• Support campus projects and events such as graduations and open days.
• Ensure strict compliance with POPIA, institutional governance, and audit standards.

Minimum Requirements

• Relevant tertiary qualification (Administration, Education, or related field).
• Proven experience in academic administration, assessment processing, or results management within higher education.
• Strong working knowledge of SIS or similar academic systems.
• In-depth understanding of assessment policies, moderation processes, and academic governance.

Key Competencies & Skills

• Exceptional attention to detail and data accuracy.
• Strong analytical, organisational, and deadline-management skills.
• Ability to manage complex, high-volume assessment cycles.
• Confident stakeholder engagement with academic and administrative teams.
• Risk-aware, compliance-driven, and solutions-oriented.
• High levels of confidentiality and professionalism.

Please note that only suitable candidates will be contacted.