Gauteng: Senior Floor Manager posted by Craven Cottage CC
Job Description
Assist in all areas where needed
Checking that all duties have been completed by floor staff.
Conduct staff performance evaluations
Daily Cash-up
Deal with customers, compliments and complaints, follow up etc.
Implement and follow the rules of the company
Maintain and sustain top service levels
Maintain dress code standards
Manage a large staff complement
Opening and closing duties
Present a positive image of the company
Requirements:
Grade 12
Post-matric qualification is advantageous
At least 3 years of senior experience in a high-end restaurant environment
Good knowledge of duties and procedures in a restaurant environment.
Computer knowledge
Knowledge of restaurant software
Experience in large restaurants is beneficial
Must have fine-dining / high end restaurant experience
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