Job Description
About the Role
The Store Manager will be responsible for leading a team of sales staff to drive business growth, improve operational efficiency, and provide exceptional customer experiences. This is an exciting opportunity for a retail professional with strong leadership and analytical skills to take on a key role in driving store performance and success.
Key Responsibilities
- Support the creation and execution of strategic plans that enhance store performance and operational effectiveness.
- Identify current and future customer needs through strong relationship-building and customer engagement.
- Ensure product and service availability by managing stock levels, approving supplier contracts, and overseeing inventory processes.
- Develop and implement pricing policies, promotional activities, and merchandising strategies aligned with sales and market trends.
- Analyse operating and financial reports to drive profitability and inform marketing and operational decisions.
- Maintain store safety, security systems, and a clean working environment for staff and customers.
- Ensure full compliance with legal and operational standards to uphold the stores reputation.
- Oversee daily store operations, including employee scheduling, task allocation, and follow-ups.
Requirements
- Minimum: Diploma in Business Administration, Sales, or Marketing (NQF 6)
- Advantageous: Bachelors Degree in Business Administration, Sales, or Marketing (NQF 7)
Qualifications
- No qualifications mentioned
Salary & Benefits
- No salary information provided
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Eden
In the retail and wholesale sector in Eden, South Africa, the general job market trends indicate a growing demand for skilled professionals to support the sales and operations functions. Typically, retailers and wholesalers seek individuals with excellent customer service skills, product knowledge, and organisational abilities.
Generally, salaries in this field vary widely depending on factors such as experience, company size, and industry sector. For example, an entry-level position in retail or wholesale may start around R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R120 000 per annum. However, it’s essential to note that these are broad ranges, and actual salaries can vary significantly depending on individual circumstances.
Common skills required for retail and wholesale roles include excellent communication and interpersonal skills, the ability to work effectively in a team environment, basic mathematical skills, and attention to detail. Additionally, knowledge of inventory management systems, point-of-sale software, and customer relationship management tools is often preferred or required. Proficiency in Afrikaans, English, and/or isiXhosa can also be an asset for roles serving diverse communities.
The retail and wholesale sector encompasses various industries, including financial services, technology industry, manufacturing sector, and more. These sectors often employ individuals to manage day-to-day operations, process transactions, and provide exceptional customer service. As a result, career development opportunities abound in this field, with many positions offering potential for advancement or transition into related roles.
For those seeking to build their careers in retail or wholesale, common progression paths include working as a sales assistant, team leader, or store manager. With experience, individuals can move into more senior roles, such as operations manager or logistics coordinator. Opportunities for specialisation may also arise in areas like supply chain management, product development, or customer service management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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