Job Description
- Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates
- Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
- Prepare and deliver detailed repair quotations within 24 hours.
- Manage and respond to customer enquiries, service calls and urgent request 24/7.
- Work closely with engineering and production teams to ensure efficient service delivery.
- Oversee quality control checks before final trailer release and attend customer inspections.
- Maintain customer relationship, address concerns proactively and support business growth.
- Ensure confidentiality of all pricing, intellectual property and client information.
REQUIREMENTS:
- Grade 12
- Strong analytical and problem-solving skills
- Excellent customer service and communication abilities
- Ability to work in a fast-paced, deadline driven environment
- Proactive mindset with a focus on quality and efficiency
- Driver license essential
About Other Motoring Jobs in Gauteng
The motoring industry in Gauteng, South Africa is generally a dynamic and growing sector, with many opportunities for professionals to advance their careers. Typically, this field requires a strong understanding of mechanical principles, automotive technology, and customer service skills. Often, individuals with a passion for vehicles and a keen eye for detail excel in this industry.
Salaries in the motoring sector can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries range from around R200 000 to over R500 000 per annum, although these figures are only rough estimates and actual salaries may differ significantly. For example, more senior roles or those within larger companies may command higher salaries, while entry-level positions may start at the lower end of this range.
Common skills for motoring professionals include mechanical aptitude, problem-solving abilities, effective communication skills, attention to detail, and a strong work ethic. Typically, individuals in this field must be able to diagnose and repair complex vehicle problems, as well as provide excellent customer service to clients. Often, certifications such as those offered by the National Association of Automotive Service Excellence (ASE) or the Automotive Industry Association of South Africa (AIDA) are highly valued.
The motoring industry encompasses a range of sectors, including automotive manufacturing, dealerships, repair shops, and fleets management services. Commonly, companies in these industries hire professionals for roles such as technicians, service advisors, vehicle inspectors, and sales consultants. Other opportunities may exist within specialized fields like racing, motorsport, or vehicle testing.
Career development is often limited to internal promotions, although some individuals may choose to pursue additional education or training in areas like automotive engineering or business management. Typically, professionals in the motoring industry can expect to progress through roles such as service advisor, technician, and eventually manager or owner of their own repair shop or dealership.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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