Hekpoort: Bookings & Events Manager

About the Role

We are seeking an experienced Bookings & Events Manager to join our outdoor activity venue, located just an hour’s drive from Pretoria and Johannesburg. As a key member of our team, you will be responsible for managing bookings, hosting events, and ensuring seamless customer experiences.

Key Responsibilities

• Report To: 2 x Business Owners
• Working Days and Hours: 8.00am to 5.00pm (with potential evening work when hosting groups)
• Required every 2nd weekend, with Monday and Tuesday off during these periods
• Co ordinate and manage group bookings from quotes to delivery and hosting
• Send quotes and invoices and follow up on payments
• Ensure all admin is completed, including activity schedules and other requirements as per process
• Welcome companies and host the event, ensuring all runs smoothly
• Manage full hosting function of leisure guests every second weekend, including working at reception to welcome customers and schedule guides accordingly
• Conduct biweekly stock checks
• Order stock from suppliers as needed

Requirements

Valid Driver’s License

Matric

Tertiary qualification in Hospitality, Travel Agent, Events Co Ordination (preferable)

Minimum of 3 years’ working experience

Excellent communication skills with ability to manage complaints and confrontation in a professional manner

Excellent interpersonal skills

Experienced with Outlook, Excel and Word

Accuracy and Attention to detail

Ability to work individually and as part of a team

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Basic Monthly Salary

Commission

Live-in Accommodation on site