Hluhluwe: FOH / Duty Manager posted by Bright Placements (PTY) Ltd

Grade 12 / Matric certificate
– Qualification in Hospitality, Tourism, or Hotel Management – advantageous
– Minimum 2–3 years’ experience in a front of house, duty management, or supervisory role within a lodge or hotel
– Strong understanding of game lodge operations and guest expectations
– Experience with reservation and PMS systems (e.g., Opera, NightsBridge, Semper, ResRequest)
– Excellent communication skills (English essential; additional languages advantageous)
– Strong leadership and people management skills
– High level of professionalism and guest focus
– Ability to work shifts, weekends, and public holidays
– Valid driver’s licence – advantageous
– First Aid Level 1 – advantageous
 
Key Skills & Competencies

• Exceptional guest service and interpersonal skills
  – Strong organisational and time management abilities
  – Problem-solving and decision-making skills
  – Ability to remain calm under pressure
  – Attention to detail
  – Strong communication and coordination skills
  – Cultural sensitivity and professionalism
  – Ability to lead by example