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Hoedspruit: Lodge Manager

Hoedspruit: Lodge Manager

Posted on 2025-07-29 00:00:00

Job Summary

Duties: Managing the HOD team Ensuring that the guest experience is of excellent quality and that guests expectations are met. Ensuring that all operational standards are met across the board. Ensuring that the lodge is maintained as per the standards. Assign the HOD team to daily tasks, organising workflow and ensure that the team understand their duties Monitoring the HOD teams productivity and provide constructive feedback. Ensuring that, financially, the lodge is operating at an optimum and that expenses are controlled. Interact with guests in a professional manner, represent the lodge as a whole and resolve any guest complaints Report to the General Manager regarding all aspects of the lodge. Create and maintain a safe and healthy working environment Ensuring information is shared with the management team to avoid miscommunication and ensure a smooth running of operations. Build and maintain relationships within the community, with suppliers and contractors. Ensure that the vision, mission and business ethics are upheld and communicated with the team. Requirements: Grade 12 A formal hospitality qualification At least 2 years experience in a 5* Game Lodge / Boutique Hotel in a Management role Good Operational knowledge of all departments. Knowledge and understanding of South African Labour Laws. Knowledge and understanding of Health and Safety act and requirements. Knowledge and understanding of good labour practices and HR procedures. Excellent communication skills. Good time management and project management skills. Ability to lead the team and set the example.

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Posted in Jobs in Hoedspruit, Jobs in Maruleng

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Hoedspruit: Lodge Manager

Hoedspruit: Lodge Manager

Posted on 2025-07-28 00:00:00

Employer Unspecified
Category Catering / hospitality
Location Maruleng  / Hoedspruit

Job Summary

The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a passion for delivering consistently high levels of guest experience. This is a live-in role requiring strong operational oversight, excellent communication abilities, and a solutions-driven mindset. Candidate Responsibilities: Oversee all lodge departments including Front of House, Housekeeping, Maintenance, F&B, and Guest Relations Manage the daily operation of the lodge to ensure smooth and efficient service delivery Maintain the highest standards of guest experience across all touchpoints Train, develop, and motivate a multicultural team to consistently perform to high standards Handle stock and inventory control, procurement, and monthly reporting Assist with budgeting and cost control, and ensure financial targets and KPIs are met Ensure property maintenance and infrastructure upkeep are carried out proactively Maintain health, safety, and hygiene standards in accordance with company and legal requirements Coordinate and manage all lodge hosting responsibilities and guest interaction Candidate Requirements: Minimum 35 years of experience in lodge or hospitality management (preferably in a Big 5 reserve) Strong leadership and team management skills Experience in guest service delivery and conflict resolution Financial acumen with experience in budgeting, reporting, and stock control Solid computer literacy including MS Office; knowledge of property/lodge management systems an advantage Must be highly organized, hands-on, and adaptable Strong communication and interpersonal skills Valid driver’s license (Code B or higher) This is a live-in position.

Click Go Apply to apply online!


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You'll receive alerts for new jobs in Hoedspruit, Maruleng

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We do not process job applications; we simply aggregate and display job listings.

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Share this to someone who needs a job:
Posted in Jobs in Hoedspruit, Jobs in Maruleng

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