Hout Bay: Senior Admin Manager posted by Bright Placements (PTY) Ltd

About the Role

The Senior Administration Manager is a key role in our hospitality establishment, responsible for overseeing all administrative functions to ensure efficient office operations, compliance with company policies, and support to operational departments.

Key Responsibilities

• Manage and oversee all administrative activities within the hotel, lodge, or hospitality establishment.
• Ensure effective office procedures, filing systems, and document management.
• Coordinate internal communication between departments.
• Maintain operational records, reports, and compliance documentation.
• Manage company correspondence, contracts, and administrative systems.
• Provide administrative support to the General Manager and senior management team.
• Manage executive calendars, meetings, and travel arrangements.
• Prepare operational reports, presentations, and management documentation.
• Coordinate board or management meetings and record minutes.
• Support financial administration including budgeting, cost control, and invoice management.
• Monitor departmental expenses and assist with financial reporting.
• Oversee procurement administration and supplier documentation.
• Ensure accurate record keeping for audits and financial compliance.
• Coordinate HR administration including contracts, employee records, and onboarding.
• Support recruitment administration and staff documentation.
• Ensure compliance with South African labour legislation and company HR policies.
• Maintain staff attendance records, leave management, and HR reporting.
• Assist with operational planning and coordination across departments such as:
• Front Office
• Housekeeping
• Food & Beverage
• Maintenance
• Guest Services
• Ensure administrative processes support smooth daily hospitality operations.
• Support departmental managers with reporting and documentation.
• Ensure compliance with hospitality regulations, health and safety standards, and company policies.
• Maintain licensing documentation and statutory records.
• Support audits, internal reviews, and operational compliance.
• Manage administrative software systems and databases.
• Maintain Property Management Systems (PMS), financial reporting systems, and office technology.
• Generate regular operational and management reports.

Requirements

• Matric / Grade 12 (essential)
• Diploma or Degree in one of the following:
• Hospitality Management
• Business Administration
• Office Management
• Tourism Management

Qualifications

No qualifications mentioned.

Salary & Benefits

Salary information not provided.

Minimum Requirements

Education: Matric / Grade 12 (essential)

Experience

5–8 years administration experience in the hospitality industry.

3–5 years in a senior administrative or management role.

Key Skills & Competencies

• Strong organisational and administrative management skills
• Leadership and team coordination abilities
• Financial and budgeting knowledge
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• Problem-solving and decision-making abilities
• Strong reporting and documentation skills
• Ability to work in a fast-paced hospitality environment

Technical Skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Hospitality PMS systems (Opera, Protel, or similar)
• HR administration systems
• Financial and reporting software