Build Relationships. Drive Growth. Make an Impact.We're recruiting on behalf of a dynamic and growing business division for an experienced Account Manager to join their team.This role is perfect for someone who thrives on building strong client relationships, spotting growth opportunities, and delivering exceptional service. You'll be the key link between clients and internal teams keeping projects on track, exceeding expectations, and building lasting partnerships.What You'll Bring- Experience in Account Management, Client Relations, or Customer Success- Strong communication and interpersonal skills- Commercial awareness and a growth mindset- Excellent organisational and time management abilities- Confidence managing multiple clients and projects simultaneously- A proactive, solution-oriented approachWhat You'll Be DoingManage and grow key client relationshipsAct as the primary point of [contact details removed] communication and supportIdentify upsell and cross-sell opportunitiesCoordinate with internal teams to meet deadlines and deliverablesPrepare account reports, forecasts, and performance updatesMaintain accurate CRM records and documentationWhy This Role Stands Out- Autonomy to manage and grow your own accounts- Exposure to varied industries, clients, and projects- Collaborative culture where your input genuinely matters- Real career growth potential- Passionate about client relationships and account growth? We'd love to hear from you!

Drive revenue growth by achieving and exceeding sales targets Build and maintain strong relationships with both internal teams and external stakeholders Ensure high levels of client retention and satisfaction Develop and nurture long-term client partnerships Coordinate and attend regular client meetings Conduct ongoing business reviews to identify opportunities for growth Identify and pursue new business opportunities Engage in proactive outreach, including cold calling and direct sales Effectively present, position, and close solutions Skills & Experience: Proven experience within the telecommunications industry (essential) Valid drivers license and own reliable vehicle Qualification: Matric Relevant tertiary qualification For more information connect with us on

Account Manager Cape Town | Full-Time | Competitive Salary Incentives Build Relationships. Drive Growth. Make an Impact. Were recruiting on behalf of a dynamic and growing business division, looking for an experienced Account Manager to join their team. This role is perfect for someone who thrives on building strong client relationships, identifying growth opportunities, and delivering exceptional service. Youll act as the key link between clients and internal teams ensuring projects run smoothly, expectations are exceeded, and long-term partnerships are built. If youre commercially minded, people-focused, and enjoy balancing strategy with execution, this could be the ideal next step in your career. What Youll Bring Previous experience in an Account Manager , Client Relationship, or Customer Success role Strong communication and interpersonal skills Commercial awareness and the ability to identify growth opportunities Excellent organisational and time management abilities Confidence working across multiple clients and projects simultaneously A proactive, solution-oriented approach Strong administrative and reporting skills Ability to work independently while collaborating effectively with a team What Youll Be Doing Client Relationship Management Build and maintain strong relationships with existing clients Act as the primary point of [contact details removed] communication and support Understand client needs and ensure successful service delivery Conduct regular check-ins and account reviews to maintain satisfaction Account Growth & Business Development Identify opportunities to grow existing accounts Upsell and cross-sell services where appropriate Assist in developing strategic account plans and client retention initiatives Support new business opportunities and client onboarding Project & Operational Coordination Liaise with internal teams to ensure deadlines and deliverables are met Coordinate project updates, reporting, and client feedback Resolve issues efficiently and proactively manage client expectations Ensure accurate documentation and reporting across accounts Reporting & Administration Prepare account reports, forecasts, and performance updates Track account activity, billing, and service performance Maintain accurate CRM and client records Why This Opportunity Stands Out Work with a business that values strong client partnerships and service excellence Join a collaborative, fast-paced environment where your ideas and input matter Opportunity to manage and grow key accounts while building long-term relationships Exposure to a variety of industries, projects, and stakeholders A role offering both autonomy and career growth potential Whats on Offer Competitive salary package with incentives A supportive and collaborative team culture Opportunities for career growth and professional development Exposure to exciting clients and projects A role where relationship-building and strategic thinking are truly valued Ready to Apply? If youre passionate about client relationships, account growth, and delivering exceptional service, wed love to hear from you.

Key Responsibilities: Managing client accounts and maintaining strong professional relationships Liaising with architects, builders, designers, suppliers, and clients Assisting with quotations, invoicing, purchase orders, and general administration Coordinating project communication and ensuring smooth workflow between all parties Following up with architects and builders to maintain relationships and generate ongoing business opportunities Sending company profiles, brochures, and product information to potential clients and industry professionals Attending client meetings and site visits alongside the Director Assisting with business development and networking opportunities Ensuring exceptional customer service and communication throughout each project lifecycle. Requirements: 12 years experience in Account Management, Client Relations, Sales Support, or a similar role Excellent communication and interpersonal skills Well-presented, confident, and professional Strong administrative and organisational abilities Ability to build and maintain relationships with high-end clientele and industry professionals Proficient in Microsoft Office and general computer systems Valid drivers licence and own vehicle advantageous Previous experience within interiors, construction, design, architecture, or luxury products beneficial but not essential

Job purpose: Using statistical analysis of clients' production data, provide the client with information that will equip him to make informed business decisions. Support clients on company products and services. Identify opportunities to sell additional company products and services into existing clients. Keep clients updated on payments industry and legislative changes. Key responsibilities: Consulting and Support Services Face to Face client visits. Statistical Analysis Stock Control Sales Query Resolution Administration Achieve Financial Targets Personal Development Up-sell solutions from the group Analyse customers transactional processing and devise strategies to maximise and optimise collections Core responsibilities : Face to face visits: Develop call cycle planning. Make the required travel arrangements and accommodation bookings. Visit all assigned within specified call cycle period. Build strong relationships with all customers. Obtain site visit signatures on all visits completed. Install products and equipment at the client site and train the client on the use thereof, as and when required; Provide clients with in-depth training. Statistical analysis: Perform statistical analysis on all clients processing to identify areas of improvement and growth. Present statistical analysis to all clients. Provide improvement recommendations / ideas to clients based on statistical analysis performed. Monitor client performance to identify trends and track improvements. Advise merchants of trends identified. Identify possible fraud risks and/or misconduct associated with clients' business practices and report these to the relevant manager. Inform clients of any trends identified with client staff where it is possibly negatively affected client overall performance. Conduct bank reconciliations and analysis as required. Stock control: Assist with the tracking of stock on site level. Assist clients with the ordering of required stock (as and when required); Assist with the recovery of stock at sites (as and when required); Ensure that the companys equipment is properly maintained on site level. Sales: Identify opportunities to offer value-added services to clients and implement those services, as and when required. Identify opportunities to improve the clients' service offerings and sell where possible tailor-made products and solutions to the client. Prepare sales documents and guide the client through the completion thereof and submit for processing as per the timeframes detailed in the product service level agreement. Query resolution: Log queries raised by clients with the company's second line support function and keep clients informed of progress regarding the queries raised. Close the query on the system, once resolved. Administration: Keep client data and site visit information up to date on company systems daily. On the first day of every month, submit a monthly report to the Regional Manager. On the first day of every month, submit all expense claims and reconciliations thereof, to the Regional Manager. Achieve financial targets: Through consulting and support services as well as sales activities, achieve monthly and annual financial targets. Personal development: Keep clients and colleagues informed and updated on payments industry and all applicable legislative requirements and changes, as and when required. Keep up to date on all products, systems, industry, and legislative changes. Complete the actions detailed in your personal development plan as per company policy, successfully. Communications and working relationships: Internal: ACS Field Services. – Support services for terminals in field. The companies Central Admin. – Support services for sales applications The companys Sales. – Sales Leads and Assistance The companies / Delter [contact details removed]. – Telephonic support to Account Manager clients Business Support. – 2nd Line Query Resolution Support Billing Department. – Client Billing and Settlement query resolution Marketing Department. – Client marketing-related material and functions Development Team. – UX ideas and escalated query resolution Reception – Accommodation Bookings – Financial Payments / Refunds External: The companies Merchants – Visiting Merchants Courier Services – Collection / Delivery of the companys Terminals Qualifications, Experience, and Skills: Educational qualifications: Matric Professional qualifications: Com Degree / Diploma (Preferred) Years of experience : Minimum 2 Year Experience in a Customer Service / Account Management Role Other requirements: Bilingual in English and Afrikaans. Fluency in English is mandatory. Strong oral and written communications skills. Excellent MS Excel skills. Working experience on MS products (Excel, Word, PowerPoint, and Outlook). Organisational and prioritisation skills. Knowledge of the micro finance industry and some working experience in this industry is preferred. Technology and system savvy. Analytical skills. Sales experience skills. Ability to maintain supreme levels of ethical behavior and confidentiality. Ability to identify opportunities for improvement. Advantage: Advanced MS Excel skills – Knowledge on V:lookups, H:lookups, Pivot Tables and IF formulas. (short courses attended). SQL Must be skilled in database analysis through SQL query writing. 2 years experience required. SQL skills required: Execute select and where clauses. Inner join statements Union all statements Group by statements Sum, distinct, count and convert clauses. Power BI – Skilled in report writing and database enquiries to write reports within Power BI. 2 years experience required. Power BI skills required: Import data Excel, SQL Convert data Compiling of dash boards. Behavioral competencies: The incumbent is required to have demonstrated the following competencies: Influencing and relationship building : focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders. Sales confidence: selling the companies / Delter products and solutions to clients and obtaining their buy in to fully utilise these products / solutions. Teaming: communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders. Delivery: translates business objectives into practical, prioritised and organised action plans; ensure plans are quickly and successfully implemented. Make effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards. Values Driven : living the companys values throughout all interactions.

Responsibilities: Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients. Identify opportunities and achieve monthly sales targets. Understanding the need of the clients by being a strategic partner. Reveal to clients how you can bring their brands to life with creative solutions. Taking ownership of existing Accounts whilst bringing in new business. Focus on the development of lasting relationships with clients and stakeholders and act as a Brand Ambassador of the company. Requirements: Senior Matric Certificate Degree in Marketing/ Brand Strategy/ Communication/ Media 3-5 Years’ experience in a Sales or Business Development role Valid drivers’ license & own reliable vehicle Proven track record as an Account Manager preferably in the Retail, FMCG, Advertising or Media industry Excellent communication, negotiating, and solution selling skills Proficient in MS Office Benefits: You will have a strong Creative Team assisting with research, brand strategies and presentations for clients. Working with a dynamic and driven Team. Great commission earning potential! Company benefits: Medical Aid, Risk Fund, GAP Cover and Satrix40 Investment contributions

We are seeking a dynamic and client-focused Account Manager to join our growing marketing agency. The successful candidate will act as the primary liaison between clients and internal creative teams, ensuring campaigns are delivered successfully, on time, and within budget. This role requires strong relationship management, project coordination, and strategic communication skills within a fast-paced agency environment. Key Responsibilities Client Relationship Management Build and maintain strong relationships with agency clients Serve as the main point of [contact details removed] communication and campaign coordination Understand client objectives, brand strategies, and marketing goals Ensure high levels of client satisfaction and retention Campaign & Project Management Coordinate marketing campaigns from briefing through to execution and reporting Manage timelines, deliverables, budgets, and internal workflow processes Liaise with creative, digital, social media, and production teams to ensure successful project delivery Ensure all campaigns are delivered on time and meet quality standards Strategy & Reporting Assist in developing marketing strategies and campaign recommendations Monitor campaign performance and provide regular client feedback and reporting Identify opportunities for upselling and growing client accounts Prepare presentations, proposals, and status reports for clients Administration & Operations Manage client budgets, quotations, invoicing, and approvals Maintain accurate project documentation and records Ensure clear communication between clients and internal departments Minimum Requirements Diploma or Degree in Marketing, Communications, Business, or related field 3–5 years’ experience in an Account Manager or Client Services role Previous experience within a marketing, advertising, or creative agency essential Strong understanding of digital marketing, branding, and campaign management Excellent communication and presentation skills Strong organisational and multitasking abilities Proficient in Microsoft Office and project management tools Key Competencies Relationship building and client service excellence Strong communication and negotiation skills Attention to detail and problem-solving ability Ability to work under pressure and manage deadlines Team collaboration and leadership Commercial awareness and strategic thinking Advantageous Experience Experience managing multiple client accounts simultaneously Knowledge of social media, digital advertising, and content marketing