External Sales Representative
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<p><strong>Duties:</strong></p><ul><li>Servicing of new and existing customers</li><li>Market research and surveys</li><li>Completing of call reports</li><li>Cheque collections</li><li>Follow up calls</li><li>Assisting customers with technical advice and queries</li><li>Sales forecasts</li><li>Budget forecasts</li><li>Opening up of new accounts</li><li>Report writing</li><li>Assisting at the counter when required</li><li>Achieving monthly target</li><li>Establishing, developing and maintaining good customer relationships</li></ul><p><strong> </strong></p><p> </p><p><strong>Reporting</strong></p><ul><li>Weekly Sales Meetings</li><li>Weekly reporting on sales, GP and new business development</li><li>Daily feedback to Branch Managers on urgent sales issues as well as GP report</li></ul><p> </p><p><strong>Measurement</strong></p><ul><li>Achievement of sales and GP budgets</li><li>Overall growth across all Fluid Control products, i.e. Irrigation, Pumps, Valves, Fittings, Flanges</li><li>New accounts opened and sales generated from Cash Sales – Loyalties</li><li>Revival of dormant accounts</li><li>Fluid Control products from existing customers where these products were not sold before These targets can change from time to time</li></ul><p> </p><p><strong>Principal Accountabilities: Inventory – Fluid Control</strong></p><ul><li>Ensure that we have the correct stockholding on Fluid Control to satisfy customer needs and requirements.</li><li>Managing of "dead" and slow-moving stock on Fluid Control along with Branch Managers.</li><li>Negotiate prices with suppliers on large buyout orders on Fluid Control products along with Branch Managers.</li><li>Purchase order processing and proper sign off procedure for Fluid Control products.</li></ul><p><strong> </strong></p><p><strong>Principal Accountabilities: Staff Management – Fluid Control</strong></p><ul><li>Training of internal and external sales staff.</li><li>Assisting on quotations and large orders.</li><li>Provide updated supplier lists to staff to ensure Fluid Control product is purchased at</li><li>the right price from the correct supplier.</li><li>Provide staff with weekly specials lists on Fluid Control products.</li><li>Assist internal/external sales staff in closing deals on Fluid Control products.</li><li>Ensure necessary customer service levels are maintained by all staff.</li></ul><p> </p><p><strong>Principal Accountabilities: Sales – Fluid Control</strong></p><ul><li>Ensuring that budgeted sales and GP targets on Fluid Control products are met.</li><li>Opening and following up on new accounts.</li><li>Making sure all customer details are updated op the system, should anything change.</li><li>Assist debtor's department with any account queries.</li><li>Processing of quotations and invoices.</li><li>Setting specials and monitoring of slow-moving stock daily.</li><li>Follow up on deliveries to customers.</li><li>Answering of incoming calls and converting enquiries into sales when at the office.</li><li>Following up on leads and turning them into sales.</li><li>Ensure that walk-in account and cash customers are served promptly by all sales staff when at the office.</li><li>Handling of customer complaints as well as repairs/returns.</li><li>Updating and correcting the selling prices on computer and or making sure it gets corrected for Fluid Control.</li><li>Updating Discount Matrix on a regular basis on Fluid Control.</li><li>Regularly updating price comparison with competitors and forward to management on Fluid Control.</li><li>Regularly evaluate the account customers buying experience and propose adjustments when necessary.</li><li>Ensure all EFT payments have been authorized before stock is released for Fluid Control. Ensure money is received for all Fluid Control COD deliveries and updated in register.</li><li>Ensure all credit notes for Fluid Control products are processed on Syspro before cash refunds are given.</li></ul><p> </p><p><strong>Principal Accountabilities: Other – Fluid Control</strong></p><ul><li>Training</li><li>Assisting with Customer Open days – Fluid Control</li><li>Attend all necessary meetings.</li><li>Any other responsibility or duty that is requested by management.</li></ul><p> </p><p><strong> </strong></p><p>Should you wish to apply please email your CV through to Meriek Robinson at <a href="mailto:*****@*****.co.za">*****@*****.co.za</a> Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.</p>
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