Responsibilities – Achieve targets for the retention of B2C and B2B members in allocated segments through undertaking telephony and face to face relationship/account management activities – Implement business development activities identified in the sales plans for allocated key priority segments that will contribute to the achievement of country business plan objectives, and ensure implementation within agreed budgets and timescales. – Undertake measurement and analysis of retention and account management processes, communications and activities to improve commercial capabilities. – Provide coordination and reporting support for the SA BD team in the sourcing, allocation of leads and provision of desk based research on a variety of potential retention, acquisition and engagement activities. – Identify opportunities to engage with members and specified target audiences to drive acquisition, retention, member satisfaction and brand engagement. – Work cross-functionally to improve member experience through a focus on frequency, content and quality of communications, customer contact and sales processes. – Effectively network and build relationships within B2C and B2B segments and demonstrably lead any bids or tenders developed to retain existing members/business. – Understands dynamics and commercial inputs within the key cross-functional matrix team structures – Has ownership of own development, effectively preparing for and participating in PDR process and where appropriate supporting others to do the same, through the provision of constructive feedback. – Challenges the status quo and drives for continuous improvement within the AER team for the benefit of the company and the membership and customer base. – Undertake other duties and tasks that from time to time may be required and that are appropriate to the role. – Comply with all relevant internal policies and procedures, including those relating to Health and Safety, Data Protection etc and all policies contained within the Staff Handbook Education/Qualifications/Training: – No formal educational requirements, however a sound grasp of account management and commercials principles are required. Specific Experience: Required – Demonstrable experience of working in a sales, account management or business development role in a relevant area (e.g. Healthcare, Professional services, Financial Services, Insurance, Online) – B2C and B2B background and experience of executing on acquisition and retention plans – Implementing sales plans – Achieving sales targets – Measuring and evaluating sales activities – Working on commercial/new business tenders Desired – Sector knowledge (Health indemnity/professional support) – B2B financial services or new business acquisition experience Please see uploaded cv. NB: Should you not hear from us within 6 weeks, please consider your application unsuccessful.

Business Development Executive | Johannesburg, Gauteng | Permanent Help shape a high-impact sales and marketing strategy while driving real growth. This role is for a proven business developer who thrives on hunting for new opportunities and turning complex solutions into long-term contracts. Reporting to the General Manager: Sales, you will be responsible for building a strong, sustainable pipeline of new business while protecting and growing existing contracts. You will manage the full business development cycle – from prospecting and meeting with potential clients, through to crafting high-quality proposals and tenders, closing deals and ensuring a smooth handover into operations. Our client is a leading national services group with a strong presence across hygiene, landscaping and related solutions. With a large client base and established regional operations, they are focused on disciplined growth, competitive tendering and cross-selling across sister brands. You will join a collaborative, performance-driven environment where initiative and accountability are valued. What You’ll Do Actively research, identify, pursue and engage potential clients across agreed market segments. Build a strong understanding of existing contracts and participate in weekly meetings with Regional General Managers and Operations Managers to align on retention and growth opportunities. Manage the end-to-end compilation of high-quality proposals, bids and tender responses, ensuring all submissions are professional, compliant and on time. Follow up on all leads generated via marketing, referrals, campaigns and cold calling, and maintain rigorous call and visit activity. Re-engage and follow up on cancelled or lapsed contracts to identify win-back and upsell opportunities. Engage and manage strategic suppliers who contribute technical, solution and commercial input for proposals and tenders. Identify weaknesses and bottlenecks in the sales process and propose practical improvements. Implement and manage strategic initiatives to ensure monthly sales budgets and annual growth targets are consistently met and ideally exceeded. Use the full marketing mix to support sales initiatives, including campaigns, presentations, industry events and digital collateral. Promote and cross-sell sister-company services to the client base. Prepare accurate weekly and monthly sales and marketing reports, including pipeline status, activity metrics and key insights. What You Bring Bachelor’s degree or National Diploma in Sales, Business Development or Marketing. Minimum 3 years’ solid business development experience in a B2B sales environment, ideally within the services industry. Proven experience managing tenders, bids and formal proposals, with strong attention to detail and compliance. Strong sales and marketing knowledge, including pipeline management, forecasting and use of the full marketing mix. High proficiency in MS Word, PowerPoint, Excel and Outlook. Valid driver’s licence and willingness to travel to client sites and regional offices as required. Personal attributes: strong desire and ability to sell, results-oriented, resilient under pressure, close attention to detail and accuracy. Competencies: excellent written and oral communication, strong negotiation and influencing skills, relationship building, interactive reasoning, planning and scheduling, creativity and innovation. What Success Looks Like Consistent achievement and regular exceeding of monthly sales budgets and annual growth targets. A well-qualified and actively managed pipeline with clear visibility of opportunities, conversion rates and timelines. High-quality, timely, compliant tender and bid submissions that position the company as a preferred provider. Strong internal partnerships with Regional General Managers, Operations Managers and key suppliers, underpinned by open communication and trust. Increased market share across target segments and successfully cross-sold sister-company services into key accounts. Professional, insightful sales and marketing reports that inform decision-making at the management level.