Johannesburg: Cloud Data Platform Support Engineer posted by Hire Resolve

January 16, 2026 Jobs in Central Johannesburg

Hire Resolve

Gauteng

Other IT/Computer

Job Description

About the Role

We are looking for a Cloud Data Platform Support Engineer to join our team at Hire Resolve in Johannesburg. As a key member of our operations, you will play a critical role in supporting business-critical platforms and ensuring the stability, reliability, and performance of our cloud-based data ecosystem.

Key Responsibilities

Provide technical support for cloud-based data platforms primarily hosted in Microsoft Azure.
Investigate and resolve production incidents related to performance, stability, and data reliability.
Conduct root cause analysis and document fixes for long-term prevention.
Collaborate with Data Engineers, Full Stack Support Engineers, Data Scientists, and client-facing technical teams.
Monitor platform health and data pipelines using cloud-native observability tools.
Build and maintain automation using Python, PowerShell, Bash, or similar languages.
Develop dashboards, alerts, and reporting frameworks for real-time visibility.
Recommend and implement platform improvements once approved.
Participate in post-incident reviews and continuous improvement initiatives.
Create and maintain runbooks, playbooks, and troubleshooting documentation.
Be available occasionally for extended hours during major outages or critical incidents.

Requirements

Minimum 3 years experience in support engineering, cloud operations, or data engineering in a cloud environment (Azure preferred).
Hands-on experience with cloud-based data platforms such as data warehouses, orchestration tools, and distributed compute engines.
Strong troubleshooting ability across SQL, T-SQL, Python, and Spark workloads.
Solid understanding of incident management processes and best practices.
Experience using cloud-native monitoring and observability tools.
Proven ability to support business-critical systems with high reliability and data quality.
Excellent communication skills, able to translate technical concepts for non-technical audiences.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.

Why You’ll Love Working Here

We believe in creating an environment where people can grow, feel supported, and do their best work. Our company offers:

Flexible Work: Remote and hybrid options to suit your lifestyle.
People-First Culture: Supportive, inclusive, and transparentno corporate red tape.
Learning & Growth: Ongoing upskilling and development opportunities.
Wellness & Benefits: Wellness initiatives, home office support, and more.
Recognition: Performance incentives, equity options, and meaningful appreciation.
Fun Team Culture: Team socials, activities, and a genuinely collaborative vibe.

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Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: . We will contact you telephonically in 3 days should you be suitable for this vacancy.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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