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Johannesburg: Collections Controller

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Job Description

About the Role

A well-established and reputable organisation within the education sector is seeking a Collections Controller to join its Accounts Receivable team. This role involves outbound collections, engaging directly with account payers to recover outstanding fees, secure payment commitments, and support consistent cash flow.

Key Responsibilities

  • Debt Collection (Primary Focus)
  • Contact account payers to recover outstanding balances
  • Negotiate payment arrangements, including structured payment plans and deadlines
  • Consistently follow up on overdue accounts in line with daily call targets
  • Manage and resolve broken payment arrangements within defined timeframes
  • Account & System Management
  • Capture and maintain payment agreements on the debt management system
  • Update account and contact information accurately
  • Record all interactions and outcomes on the system
  • Monitoring & Follow-Ups
  • Track outstanding accounts and ensure timely follow-ups
  • Confirm payments received and escalate non-payment where necessary
  • Implement account holds in line with internal procedures

Requirements

  • Grade 12 / Matric (essential)
  • Minimum 3 years experience in a collections or accounts receivable calling role
  • At least 1 year experience within a shared services environment
  • Strong telephonic communication and negotiation skills
  • Ability to work towards daily call targets and collection KPIs

Qualifications

  • Experience working on debt collection systems (advantageous)

Salary & Benefits

  • (Not specified in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

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When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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