Menu Close

Johannesburg: Contact Centre Support Learner posted by The Skills Mine

Advertisement



Job Description

Candidates living with disabilities will be given priority.

Requirements:

  • A minimum of a Grade 12 / Matric
  • South African citizen
  • Strong verbal and written communication skills
  • Ability to communicate clearly and professionally with customers
  • Basic computer literacy and ability to navigate multiple systems
  • Ability to work in a fast-paced, target-driven environment
  • Strong problem-solving and listening skills
  • Customer-focused attitude with attention to detail

Responsibilities:

  • Handle inbound and/or outbound customer calls in a professional and courteous manner
  • Respond to customer queries, complaints, and requests accurately and efficiently
  • Capture and update customer information on internal systems
  • Resolve customer issues at first point of contact where possible
  • Escalate complex queries according to internal processes
  • Meet individual and team performance targets, including quality and productivity metrics
  • Maintain a high level of customer service and professionalism at all times
  • Adhere to company policies, procedures, and compliance requirements
  • Participate in training, coaching sessions, and team meetings

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

View Job  Cape Town: Sales Agents posted by CallForce

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.

View Job  Pretoria: Industrial Engineer posted by Hire Resolve



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Consider temporary or contract work to gain experience and potentially convert to permanent roles.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

South Africa: Site Engineer / Agent– Africa posted by Hire Resolve

Jobs in South Africa February 3, 2026
Hire Resolve Other Engineering

An internationally recognised construction company is seeking a Site Engineer / Agent to assist with their projects in East and…

View Job  Boksburg: Finance Internship posted by Ann Swann Personnel Services
View Job

Cape Town City Centre: Financial Manager – Revenue & Treasury

Jobs in Cape Peninsula February 3, 2026
Accounting Finance

📣 Financial Manager Revenue & Treasury (Cape Town) Key Focus Areas: Management of revenue and tender reconciliations Treasury oversight, cash…

View Job

Cape Town: Solar Project Manager posted by Hire Resolve

Jobs in Cape Peninsula February 3, 2026
Hire Resolve Other Engineering

A reliable renewable energy EPC firm is looking for a Solar Project Manager to join their team in either Cape…

View Job

Cape Town: Solar Site Manager posted by Hire Resolve

Jobs in Cape Peninsula February 3, 2026
Hire Resolve Other Engineering

A reliable renewable energy EPC firm is looking for Solar Site Manager to join their team in Cape Town and…

View Job

Cape Town: ELV Engineer posted by Hire Resolve

Jobs in Cape Peninsula Remote February 3, 2026
Hire Resolve Other Engineering

A well-established engineering firm is looking for an ELV Engineer to join their Global Design Centre in Cape Town.As part…

View Job

Cape Town: BIM Modeller (Fire) posted by Hire Resolve

Jobs in Cape Peninsula February 3, 2026
Hire Resolve Other Engineering

A well-known multi-disciplinary engineering company is looking for a BIM Modeller (Fire) to join their team in Cape Town!RequirementsBSc/MSc, BEng/MEng,...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area