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Johannesburg: Control Room Operator posted by The Recruitment Pig

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Job Description

About the Role

If you stay calm under pressure and enjoy being the person who keeps things moving, this role is for you. You will work in a busy control room where your actions help protect families, farms, estates, and businesses every day.

Key Responsibilities

  • Monitor alarm activations (commercial and residential) and dispatch Armed Response or technical teams
  • Log all incidents clearly and track response units until each case is closed
  • Communicate by two-way radio and phone with patrol officers, response teams, management, and clients
  • Use your area knowledge (Pretoria East, Boschkop, Rayton, Cullinan) to guide teams to the right locations
  • Monitor CCTV, panic systems, and other security equipment, and report faults to the technical team
  • Write accurate incident reports and shift handover reports

Requirements

  • Matric (Grade 12)
  • Proven experience as a Control Room Operator / Service Controller / Dispatcher (security industry preferred)
  • Strong dispatch and incident coordination skills
  • Clear communication skills (Afrikaans & English preferred)
  • Strong admin skills, attention to detail, and accurate incident logging
  • CCTV monitoring and panic systems experience is an advantage
  • Computer literate (MS Office)

Qualifications

  • Matric (Grade 12)

Salary & Benefits

R8 000 to R12 000 per month, based on your experience

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Security Jobs in Gauteng

The security industry in Gauteng is a thriving sector, with a high demand for professionals who can protect and maintain the safety of individuals, businesses, and infrastructure. Typically, this involves a range of roles, from security management to physical protection services. Often, these positions require strong communication skills, the ability to work under pressure, and a commitment to upholding industry standards.

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In terms of salary, it is common for security professionals in Gauteng to expect broad ranges, typically between R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, these figures are only a general guideline, and actual salaries can vary significantly depending on the specific role and employer. For example, more senior positions or those in smaller companies may command higher salaries, while entry-level roles in larger organisations may be lower.

Common skills required for security professionals in Gauteng include physical fitness, problem-solving abilities, effective communication, leadership skills, technical knowledge of security systems, and a strong understanding of local laws and regulations. Additionally, many employers place a high value on candidates with relevant certifications or qualifications, such as those offered by the South African Security Industry Authority (SASISA) or equivalent.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ security professionals in Gauteng. These sectors often require robust security measures to protect sensitive data, equipment, and personnel. Other sectors, such as healthcare and education, also employ security staff to ensure the safety of patients, students, and staff.

Career development opportunities for security professionals in Gauteng are varied and diverse. Many employers invest in training and development programs to equip employees with new skills and knowledge, while others provide mentorship and coaching to help individuals progress within their roles. Typically, this involves taking on additional responsibilities, pursuing further education or certifications, or moving into more senior positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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