| Date | 2025-01-12 |
|---|---|
| Job Title | Customer Experience Executive |
| Employer | More Information |
| Salary | |
| Category | Customer Service Support |
| Location |
Gauteng / Johannesburg |
Job Summary
Our client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive. Minimum Qualification: Grade 12 is essential Customer facing certification or diploma Leadership skills Experience: At least 2-years of experience in a customer interfacing role Critical on the Job Skills Synopsis: Superior customer engagement Able to work under Pressure Transparent and honest Excellent administrative abilities Process driven Ability to prioritize workload and meet deadlines Ability to follow through on instructions Be a team player Digital Literacy: MS Word: Word, Excel, PowerPoint Prior Industry related platform experience will be advantageous Role Description: Provision of an excellent support service which will ensure a functional and seamless on floor customer experience in which the showroom floor is effectively supervised and supported. To ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collected. Ensuring effective onsite customer service as well as after care service . Key Areas of Responsibility: Delivery Logistics Customer Handover Aftersales Facilities and Showroom Coordination Evaluations Evaluations: Accurate Evaluations of cars Ensure proper vehicle inspections administered to identify if cars are worth keeping Autobid used to provide pricing
Customer Experience Executive position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-01-12 in the Customer Service Support category
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