Johannesburg: Data Center NOC FO Manager posted by Future Africa Consulting (Pty)Ltd
Posted on 2025-05-25 00:00:00
| Employer | Future Africa Consulting (Pty)Ltd |
|---|---|
| Category | Other Professions |
| Location | Gauteng / Johannesburg |
Job Summary
We are seeking a highly skilled Data Center NOC FO Manager to lead 24/7 operations at a mission-critical facility. This role is responsible for overseeing infrastructure monitoring, incident management, and the performance of a dedicated NOC team. The ideal candidate is technically strong, calm under pressure, and excels in stakeholder and team leadership.
Key Responsibilities
- NOC Operations & Management
- Lead the Data Center NOC team to ensure round-the-clock infrastructure monitoring.
- Respond to incidents, initiate escalations, and drive resolutions to minimize downtime.
- Implement operational best practices, compliance processes, and detailed documentation.
- Infrastructure & Technical Oversight
- Manage the health of critical infrastructure: UPS, HVAC, AC units, generators, and DC power plants.
- Conduct risk assessments and ensure industry-standard compliance and maintenance.
- Customer & Stakeholder Engagement
- Act as the key point of contact for MTN stakeholders and clients.
- Ensure transparent communication regarding outages, maintenance, and upgrades.
- Manage vendor relationships and drive service quality improvements.
- Team Leadership & Development
- Mentor, train, and manage a team of NOC engineers.
- Encourage a proactive, high-performance culture.
- Ensure continuous learning and skills growth in line with technological developments.
Qualifications & Requirements
Minimum Requirements:
- 5+ years experience in Network Operations / NOC Management / Infrastructure Oversight
- 2+ years leading technical teams in a 24/7 data center or critical operations environment
- Bachelor’s Degree in Electrical, Mechanical, or Computer Engineering (Masters preferred)
- Proficiency in MS Office (PowerPoint, Excel, Word), reporting, and technical documentation
Skills & Attributes:
- Strong knowledge of network systems, power/cooling infrastructure, and monitoring tools
- Excellent leadership, conflict resolution, and communication abilities
- Proven track record of performance under pressure in high-availability environments
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