Johannesburg: Export Sales Consultant

About the Role

We are seeking a highly motivated and experienced Export Sales Consultant to join our team in Johannesburg. As an Export Sales Consultant, you will be responsible for developing and implementing strategies to attract new business and expand our customer base. You will build and maintain long-term relationships with existing clients, recommend appropriate solutions based on their needs, and provide exceptional service to ensure customer satisfaction.

Key Responsibilities

• Develop and implement strategies to attract new business and expand the customer base.
• Build and maintain long-term relationships with existing clients.
• Recommend appropriate solutions based on customer needs, ensuring compliance with relevant fire safety regulations and standards.
• Provide customers with quotations, product literature, stock availability, and assist with account queries.
• Negotiate pricing and contract terms in line with company policies.
• Proactively follow up on statuses of quotations and orders with customers.
• Ensure account and contact information on ERP system is kept up to date.
• Provide exceptional service to ensure customer satisfaction, repeat business, and referrals.
• Deliver compelling product demonstrations and presentations.
• Stay informed about market trends, competitors, and emerging technologies in fire detection and suppression, and report findings to Sales Manager.
• Work closely with other departments (finance, administration, logistics, marketing, technical support) to ensure customer requirements are met or exceeded.
• Track and Maintain Leads, Opportunities, and Sales pipeline on ERP system.
• Regularly report on sales activities, opportunities, and market conditions to the sales manager.
• Assist with marketing activities when needed (product launches, exhibitions).

Requirements

• Proven track record of travelling for sales or business development activities in Africa.
• Proven track record in external sales, preferably in fire safety, security, or related industries.
• Strong understanding of fire detection, suppression, and control systems (or a willingness to quickly learn the technical aspects of the products).
• Excellent communication and presentation skills, with the ability to engage clients at all levels.
• Ability to build and maintain strong customer relationships.
• Self-motivated and target-driven with a passion for achieving sales goals.
• Ability to work independently while collaborating effectively with internal teams.
• Proficiency in Microsoft Office Suite and ERP software.
• Valid drivers license and reliable vehicle.
• Valid passport and willingness to travel as required.

Qualifications

No formal education or certifications are specified.