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Johannesburg: Group Chief Operating Officer (COO) posted by Hire Resolve

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Job Description

A South African retail franchise specialist and authorized Telkom partner that focuses on national sales, distribution, and, in some cases, mobile “store on wheels” activations, is seeking  commercially disciplined Group COO who will hold full accountability for national retail operations, sales execution, and EBITDA performance across digital, enterprise, and direct sales channels.

Responsibilities:

  • Commercial Oversight: Full P&L accountability; driving revenue growth while maintaining strict margin, cost-to-income, and payroll ratios.

  • Retail & Channel Management: Oversee a national network of 40+ stores and lead performance across Direct Sales (DSF), Prepaid, Postpaid, and FTTH.

  • Operational Excellence: Optimize integration across Digital, Call Centers, and B2B segments through structured dashboards and forecasting frameworks.

  • Asset & Risk Control: Manage inventory levels, optimize stock turn, mitigate shrinkage, and ensure audit/regulatory compliance.

  • Strategic Expansion: Evaluate and execute store rollout strategies based on defined ROI and IRR thresholds.

  • Leadership: Build and mentor high-performance regional and channel leadership teams.

Minimum Requirements:

  • Experience: 1015 years in senior retail or commercial operations leadership.

  • Preferably BComm degree in Business management and or related field
  • Scale: Proven track record managing multi-site retail environments (30+ locations preferred).

  • Industry: Background in Telecommunications, Retail, or high-volume consumer sectors.

  • Financial Acumen: Strong expertise in EBITDA management, working capital control, and operational restructuring.

  • Culture Fit: Ability to thrive and maintain discipline within a fast-paced, founder-led growth environment.


Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za

 

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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