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Johannesburg: Group Reservations & Systems Manager

Group Reservations & Systems Manager

Posted on 2025-01-28

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Job Summary

A luxury lodge & hotel group requires an experienced Group Reservations & Systems Manager to join their Head Office. RESPONSIBILITIES: Managing the reservations process and operation for the lodges and hotels, by training and motivating the team to deliver quality service and meet financial targets for the property. Ensure that the reservations team adheres to policies and procedures implemented by the properties. Management of the day-to-day operations of the Central Reservations Department. Coordinate and supervise all staff that are employed in the Central Reservations Department and that communication with all departments is in order, to ensure efficient and reliable service. Oversee the administration of all rates and system requirements on the Central Reservations System and the PMS systems. Prepare reports on a daily weekly, monthly or as required. Management of inventory of the properties on the Central Reservations System. Oversee the yielding and management of online travel agent systems and API links with preferred partners. Participating in regular management meetings REQUIREMENTS: Grade 12 / Matric qualification Valid RSA ID is required At least 5 years experience in a similar role Own vehicle required or access to reliable transport Proven track record within a luxury hotel/lodge environment as per attached spec Computer literacy in Microsoft Office, especially with Good Excel Skills Thorough knowledge of Opera, Apex, and eRES /Nebula systems NOTE: Company Retirement Age is 60 Candidates must be available for interviews in person

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Group Reservations & Systems Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-01-28 in the Catering Hospitality category

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