Johannesburg: HVAC External Sales Representative

We are looking for a strong HVAC External Sales Rep, East Rand Primary Responsibilities Answer incoming calls and assist clients promptly. Provide verbal quotations via phone. Assist clients with product selection over the phone. Prepare and send quotations via email, fax, or other channels. Submit internal order forms to head office within 24 hours. Follow up on quotes for existing and new projects not yet ordered. Track delivery dates for existing orders. Follow up on courier PODs when required. Monitor pro forma client payments within 14 days of order date. Generate new leads. Meet or exceed sales goals. Negotiate contracts with prospective clients. Help determine pricing schedules for quotes, promotions, and negotiations. Prepare weekly and monthly sales reports. Deliver sales presentations to prospective clients. Understand and promote company products. Obtain deposits and balance payments from clients. Visit clients and potential clients to evaluate needs or promote products/services. Maintain accurate client records. Answer client questions regarding credit terms, products, prices, and availability. Capture purchase order information onto BaaN. Liaise with production regarding sales and stock matters. Attend to calling customers. Manage all paperwork related to customers. Liaise with accounts department on sales-related matters. Liaise with factory staff on customer-related matters. Update quotes on CRM. Additional Responsibilities Maintain in-depth technical knowledge of all products. Occasionally perform deliveries, collections, and site repair work. Report upcoming projects to the sales team based on quote reports. Identify potential new customers and channels to market. Perform duties outside of this job description when required. Identify products with increased sales potential. Gather and report market information as needed. Collect competitor product information for the sales team. Gather and report on market trends. Knowledge and Skill Requirements Basic reading, writing, and arithmetic skills (Matric/Grade 12 or technical equivalent). Willingness to work a flexible schedule (normal hours: 7:30 am 4:30 pm, 30-minute lunch). Strong persuasion and negotiation skills; ability to develop and deliver presentations. Excellent written communication and interpersonal skills. Advanced computer literacy (Excel, Word, PDF, PowerPoint). Professional appearance and ability to communicate in English and Afrikaans. Ability to work under pressure, learn quickly, and manage time effectively. Ability to create demand for products in the market. Act as a key point of contact between customers and the organization. Demonstrate products to clients. Handle the complete sales lifecycle and resolve customer complaints. Ensure high-quality customer satisfaction and follow-up. Self-analysis and reporting skills. Achieve 100% of targets as per KPIs. Manage product distribution channels. Understand basic office policies, procedures, and terminology. Complete routine and non-routine tasks in an office environment. Plan and organize tasks using problem-solving approaches. Produce and respond to detailed written and oral communication. Use standard applications (Microsoft Office, Excel, Word, mail merge, databases). Work with numerical and graphical data in an office setting. Work independently or collaboratively with minimal supervision. Basic, Medical aid and provident fund, plus commission