Job Description
About the Role
The Inland Sales Support Coordinator plays a critical support and coordination function within the sales structure, ensuring effective back-office management, operational efficiency, and customer-centric service delivery.
Key Responsibilities
- Analyse customer buying patterns and identify sales growth opportunities using performance reports.
- Support Sales Consultants and KAMs by preparing proposals and assisting with customer opportunities while teams are in the field.
- Assist with monthly regional performance feedback reports.
- Manage sample and promotional stock requests.
- Support regional promotional campaigns and sales initiatives.
- Deliver outstanding customer-centric service by managing queries and coordinating support requests.
- Coordinate training, menu development, and recipe costing requests with relevant departments.
- Vet and qualify new sales leads before assigning them to consultants.
- Build and maintain strong relationships aligned with professional brand standards.
- Ensure all onboarding documentation complies with internal SOPs.
- Track service level agreements (SLAs), customer rebates, and alignment with finance and sales teams.
- Assist with technical installation paperwork in coordination with technical teams.
- Provide telemarketing support for key customers.
- Ensure rebate processes within the region are managed according to guidelines.
- Assist with sales-driven projects including activations, rollouts, and store allocations.
- Coordinate internal and customer communications around scheduled price increase cycles.
- Help manage trainer allocation for product and equipment rollouts.
- Support cross-department collaboration including forecasting, marketing, call centre, and finance teams.
Requirements
- Strong customer-first mindset and excellent communication skills.
- High attention to detail and accuracy in documentation and reporting.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite (especially Excel & PowerPoint).
- Experience working with CRM / ERP systems (e.g., Sage or similar).
Qualifications
Matric required. Relevant tertiary qualification or practical experience within a foodservice environment preferred.
Salary & Benefits
Salary negotiable, highly competitive salary package offered to the successful candidate.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Gauteng
The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.
Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.
Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.
Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.
For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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