Job Description
About the Role
We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team in Johannesburg. The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts, processing orders, and maintaining strong client relationships.
Key Responsibilities
- Handle inbound sales inquiries via phone, email, and other communication channels
- Prepare and process quotations, sales orders, and invoices
- Build and maintain strong relationships with new and existing customers
- Support the external sales team with administrative and coordination tasks
- Monitor stock levels and delivery schedules to ensure timely customer service
- Upsell and cross-sell products to meet sales targets
- Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment
- Resolve customer issues and complaints efficiently and professionally
Requirements
- Between 3- and 5-years experience in internal sales, customer service, or a similar role
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficient in MS Office (Excel, Word, Outlook)
- Detail-oriented with strong organizational skills
- Goal-driven and self-motivated
Qualifications
- Between 3- and 5-years experience in a sales or customer service role is preferred
- Previous welding experience will be an advantage.
Salary & Benefits
No information available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Gauteng
In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.
Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.
The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.
Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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