Johannesburg: Junior Team Leader posted by Edgexec (Pty) Ltd
Posted on 2025-07-31 00:00:00
| Employer | Edgexec (Pty) Ltd |
|---|---|
| Category | Other Finance/Accounting |
| Location | Gauteng / Johannesburg |
Job Summary
Junior Team Leader
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance
Lead the team. Drive the numbers.
This is a high-energy sales leadership role for someone with strong call centre experience and a proven track record in short-term insurance. Youll be responsible for managing a telesales team, optimising lead conversion, and building team capability in a performance-driven environment.
What Youll Do
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Lead and manage a team of call centre sales agents
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Oversee lead generation and optimisation for sales performance
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Monitor call quality, script adherence, and compliance
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Train and mentor staff to improve objection handling and conversion
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Track team talk time, login/logout patterns, and overall discipline
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Run incentives and build a collaborative, results-driven team culture
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Identify areas of improvement through reports and quality monitoring
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Collaborate with support teams to ensure seamless sales execution
What You Bring
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Grade 12 / NQF 4 (Tertiary qualification or RE5 a plus)
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3+ years in outbound telesales with proven success
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6+ months supervisory experience in a call centre environment
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Knowledge of short-term insurance products and compliance standards
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Strong leadership, coaching, and performance management skills
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Highly organised, resilient, and driven by targets and team success
What Success Looks Like
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High team performance and consistent lead conversion
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Engaged, accountable team with low error rates and high script adherence
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Sales growth through strong leadership, training, and support
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A positive, customer-centric culture that lives the company values
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