Johannesburg: M365 Technician posted by LINKFIELDS INNOVATIONS (PTY) LTD

We are seeking a skilled M365 Technician to join our team. The ideal candidate will be Johannesburg-based, have their own reliable transport, and bring 4-7 years of IT systems training experience. This role focuses on internal/in-house training, ensuring our team members are proficient in Microsoft 365 tools and related IT systems
Responsibilities and Duties
The candidate will need to conduct in-house training covering
o Microsoft Office / M365 products such as Outlook/Word/Excel/Powerpoint (must know basic/intermediary/advanced);
o OneDrive
o MS Teams
o Adobe Acrobat DC Pro (will be advantageous)
o Adobe Sign (will be advantageous)
o Intapp (will be advantageous)
Setup training for induction on 1st and 15th of each month
Collate and setup IT systems training for responses to invitations for training the above courses;
Create register of attendees
Get feedback from trainees after their courses have completed
Update/amend course material as required when new content available via video recordings and training manuals
Create new content as and when required
Provide constant feedback to the Service Delivery team regarding issues picked up whilst providing training
Be able to travel
Desired Experience & Qualification
IT Diploma (or equivalent qualification in IT, Computer Science, or related field).
Johannesburg-based with reliable transport.
4-7 years of IT systems training experience, specifically internal/in-house training.
Strong expertise in Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, etc.).
Proven experience in designing and delivering IT training programs.
Excellent communication, presentation, and troubleshooting skills.
Ability to work independently and proactively manage training initiatives.