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Johannesburg North: Customer Relationship Manager – Banking, Payment Services / Fintech posted by The Working Earth

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Job Description

Key Responsibilities

  • Manage and grow enterprise-level relationships with banking network partners to optimise transaction volumes and enhance service delivery.
  • Develop and execute joint commercial strategies aligned to organisational objectives.
  • Lead complex, multi-party partnership engagements, including negotiations with senior and Csuite stakeholders.
  • Support onboarding and integration initiatives in collaboration with internal technical and operational teams.
  • Ensure optimal settlement flows, risk alignment, and payment infrastructure performance.
  • Represent the organisation within the broader banking and financial services ecosystem.
  • Leverage performance data and market insights to inform commercial strategy and report on partnership outcomes.

Minimum Requirements

  • Relevant tertiary qualification.
  • 5–8 years’ account management experience within payments, fintech, banking, or large digital wallet environments.
  • Strong knowledge of card networks, settlement flows, risk management, and payment infrastructure.
  • Proven enterprise-level business development experience with the ability to engage and negotiate with senior and Csuite executives.
  • Established network within PSPs, acquiring banks, payment processors, or financial institutions.
  • Proficiency in MS Office and data analytics tools.
  • Valid driver’s license and willingness to travel.
  • Fluency in English, with a good understanding of Afrikaans. Additional languages will be advantageous.

 
If you are an influential relationship builder with strong commercial acumen and a passion for the payments ecosystem, we would love to hear from you.

Please consider your application as unssuccessful if you have not received a response; within 14 days of submitting your application.

Please connect with me on LinkedIn: .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT Sales Jobs in Gauteng

In Gauteng, the IT sales industry is typically one of the fastest-growing sectors, driven by the increasing demand for technology solutions across various industries. This growth has led to a surge in job opportunities for skilled sales professionals who can effectively promote and sell complex IT products. As a result, IT sales roles have become increasingly in-demand, making it an attractive career choice for those with the right skills and experience.

Typically, salaries for IT sales professionals in Gauteng vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start at around R30 000 to R50 000 per annum, while senior roles can command salary ranges of R150 000 to R250 000 or more, depending on individual performance and the size of the organisation. However, these are broad estimates and actual salaries can vary significantly based on specific circumstances.

Common skills required for IT sales professionals in Gauteng include technical knowledge of computer hardware and software, excellent communication and interpersonal skills, a strong understanding of industry trends and technologies, and the ability to build rapport with customers and colleagues alike. Other essential skills often include negotiation and closing techniques, project management experience, and a proven track record of meeting or exceeding sales targets.

Many IT sales roles are employed in various industry sectors, including financial services sector, technology industry, manufacturing sector, and government departments. In these environments, IT sales professionals must be able to understand the specific needs and challenges of each organisation, develop tailored solutions, and effectively communicate the benefits of their products or services. The ability to navigate complex technical information and build trust with customers is also highly valued in this field.

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Career progression for IT sales professionals in Gauteng often involves moving into senior roles such as account management, team leadership, or product specialist. With experience and a strong track record of success, it is common for IT sales professionals to transition into roles that require more strategic thinking and planning, such as business development or operations management. Ultimately, the goal is to develop a deep understanding of the industry and technology trends, and to leverage this knowledge to drive business growth and success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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